Director of Operations

6 days ago


Mead, Colorado, United States LSR Full time
LSR is a Maryland-based laboratory/medical refrigeration company specializing in ultra-low freezers.

We are dedicated to providing high-quality products and exceptional customer service to meet the needs of our clients in the medical and scientific communities.


Job Summary:
LSR is seeking an organized and proactive Director of Operations to join our team. This remote, full-time position is integral to ensuring the smooth processing of orders, shipments, and warranty claims.

The ideal candidate will have a proven track record of implementing innovative solutions and managing logistics to enhance operational efficiency.


Key Responsibilities:
Work closely with CEO and sales team

Process orders efficiently and accurately.

Maintain detailed records of all transactions and update the CRM system regularly

Schedule and coordinate shipments to ensure timely delivery

Manage warranty claims and address customer concerns promptly

Manage office email and phone communications, responding to inquiries and providing support to customers

Oversee house accounts to maintain strong client relationships and ensure satisfaction

Utilize Google Workspace, QuickBooks, and Monday

Preferred Qualifications:
Proven experience in operations management or a related field

Proficiency in Google Workspace, QuickBooks, and Monday (or similar CRM program)

Strong organizational and multitasking skills

Excellent communication and customer service skills

Ability to work independently in a remote setting

Application Process:
Please apply through Indeed, include your resume and reference list. We look forward to hearing from you

Life Science Refrigeration is an equal opportunity employer.

Job Type:
Full-time

Pay:
$60,000.00 per year

Benefits:
Health insurance

Paid time off

Schedule:

8 hour shift

Monday to Friday


Location:

Maryland (Required)

Work

Location:

Remote

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