Import Supervisor

4 weeks ago

Long Beach, United States ARC GLOBAL LOGISTICS INC Full time
Job Description:

This position is for local residents only.

Sorry, Visa / sponsorship not available.


Import Supervisor

ARC Global Logistics is a medium sized freight forwarder. We have offices in Los Angeles, New York, El Paso, as well as Tijuana, Mexico. ARC is a part of the Hong Kong - based Logimark group.

You will find a positive, professional, friendly, but also demanding and driven environment. We are looking for team members that are ambitious and hard working, but we also value good teamwork and a positive attitude. We are looking forward to meeting you

POSITION: We are looking for an IMPORT OPERATIONS SUPERVISOR AIR & OCEAN

Location: Artesia, CA (however, we will be relocating our office to Long Beach, CA (LGB airport) from August 2024)

Work Hours: 08:30 am to 05:30 am through Mondays to Fridays (paid overtime may be required when needed)

Salary: Depends on experience and ability

Job Type: Full-Time / In-Office

Company: International Freight Forwarder / NVOCC

Basic job description: Assist Operations Manager in the day-to-day operations and management of the import department.

ESSENTIAL FUNCTIONS:

Supervise import operations team, monitor and assist staff with problems and questions.

Additionally to this, the import supervisor will also handle some operational jobs:
  • Receive, review and process documentation for an assigned base of accounts, and process documents through the system
  • Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
  • Coordinate with brokers to ensure timely ISF filings and import customs clearance
  • Provide proactive information to the customer regarding arrival, delivery and shipment status
  • Ability to handle a shipment from receipt of pre-alert to delivery
  • Coordinate with COD customers to ensure payment is received prior to delivery
  • Coordinate with truckers to ensure timely deliveries
  • Negotiate with vendors on rates when necessary
  • Generate and compile various spreadsheets or reports
  • Anticipate problems and work on solutions when they happen
  • Solve complex problems with tact and calmness
  • Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
  • Assist and support the Import Manager in supervising the import department
  • Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience

QUALIFICATIONS:
  • Interpersonal and leadership skills: Able to interact positively and effectively with co-workers, subordinates and supervisors
  • Excellent organizational and time management skills
  • Excellent written and verbal skills
  • Strong computer skills including Microsoft Office
  • Detail oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently
  • Strong knowledge of regulatory compliance with import operations procedures, rules and regulations

EXPERIENCE:
  • Minimum 5 years of relevant air and ocean import operations and freight forwarding experience
  • Minimum 1-3 years of supervisory experience
  • Cargowise Experience a plus
  • Ability to read, speak and write Spanish a plus
  • Authorized to work in the US for any employers

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