Custodial and Event Services Member

DescriptionSUMMARYWithin the structure of the Custodial and Event Services Team, this position performs services for events held on Central Campus and occasionally remote campus buildings and grounds. This position works a flexible schedule (including nights and weekends) to supports events. Events include College events, concerts, theater performances, weddings/receptions, sports events/fundraisers, and other non-academic activities sponsored by Jackson College. This position supports events for internal and external clients. Cleaning responsibilities include general and specialty areas (e.g. large lobbies, theaters, etc.) in designated buildings as assigned by supervisor. Exhibit exceptional customer service in a fast-paced, ever-changing environment, work well in a team environment, be well-organized, detail oriented and have the ability to multi-task. These functions are performed by the duties outlined below.Hours: This is a 1st shift position, but hours will be dictated by the event schedule. Availability on nights and weekends is required. Essential FunctionsESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.Primary responsibility for the set-up and tear down of events; including setting up tables, chairs, and special equipment as requested by the Event Organizer; provides for event tear down including removal of tables, chairs and special equipment as requested by the Event Organizer. Provides additional assistance to Event Organizer as requested. Cleans event areas and all common spaces which may have been impacted by event activities. Communicate any damages and or additional work required to the Grounds and Custodial Director and Special Events & Community Relations Coordinator.Work in conjunction with the other event/custodial member to ensure all events are sufficiently covered.Assist with the setup of facilities for meetings, classrooms, conferences, events, etc.Works with supervisor in coordination of assignments and schedules for all special functions. May provide first level support of College owned computer and audio/visual equipment, during events, by performing basic troubleshooting to resolve common problems. Empty trash and tidy up bathrooms as needed during events.Maintains an inventory of necessary supplies and equipment. Cleans theaters, dressing rooms, common areas, dining rooms, lobbies, entrance ways, toilet rooms, hallways, and offices.Sweeps, mops and dusts interior areas of buildings, washes walls, windows, woodwork, furniture and light fixtures; strips and polishes hard surface floors; vacuums and cleans carpet; empties waste containers and disposes of waste materials (including properly packaged bio-hazards). Clean and sanitize restrooms/bathrooms using established practices and procedure; refill restroom dispensers; cleans and sanitizes toilet rooms, showers, and drinking fountains.Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets.Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers/extractors, high pressure washers, high speed buffers and vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets and furniture.Wash walls and equipment; use ladders when required in work assignments.Check for unlocked doors and windows, report any unauthorized occupants, turn off lights.Follow instructions regarding the use of chemicals and supplies. Use as directed.Perform cleaning and related activities such as removing snow or debris from sidewalks. Assure safe passageway for event attendees.Move furniture, equipment, supplies and tools on an incidental basis.Wash accessible interior windows and interior / exterior doors. Clean blinds. Respond to work with a timely, professional, respectful, and proactive approach. Assist staff and teams within the Facilities Department with work requests, projects, and daily operations as needed.Responsible for understanding, supporting, and actively demonstrating the College’s beliefs, values, mission and vision and being in agreement to be evaluated by same.CONTACTS AND PURPOSE OF CONTACTS:Internal:Daily contact with supervisor, frequent contact with facilities department, College personnel including staff, administrators and faculty in daily work assignments. Regular contact with Community Relations Office.External:Regular contact with suppliers, guests, contractors, and vendors. Minimum QualificationsQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge of:Minimumcurrent cleaning methods, materials, and equipmentbasic features within Microsoft Office Windows operating system work request and job ticketing systems; document work as requiredPreferredoccupational hazards and safety precautionsoperation, maintenance, and repair of cleaning equipmentOSHA, MIOSHA, and fire and safety regulationsSkills and Ability to:Minimumbe an effective and efficient team memberunderstand safe and effective operation of equipment and supplies related to the positionparticipate in facilitated discussions and share thoughts generated from diverse perspectives foster a collaborative and productive work environment while recognizing and acknowledging others strengths and weaknesses, maintaining confidentiality, resolving conflict, and encouraging respect among peersbe customer service oriented, self-starter, and work under tight timelines with minimal supervisionmanage multiple competing-priority projects by utilizing time management techniqueswork independently and in teams while supporting a diverse population of usersprovide excellent written, listening, questioning, and oral communicationprovide excellent organizational and interpersonal / human skillsinterpret and enter work requestsfollow guidelines that may evolve over time; expect and value changeperform accurate work without close supervision or oversight identify problems and review related information to develop and evaluate solutionsuse logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problem solvingEducation and Experience:MinimumHigh School diploma or G.E.D. requiredtwo years of related experiencePreferred Associates DegreeOther Skills and AbilitiesAbility to present a positive image of the college and the Facilities Department in relationship with others and in one’s personal habits. Neatness in one’s personal habits and dress in accordance with tasks.Language SkillsAbility to read and interpret documents such as safety rules, floor plans, operating and maintenance instructions, and procedure manuals. Excellent verbal, listening, questioning, and writing abilities are essential to this position. Ability to write routine reports and correspondence. Mathematical SkillsAbility to apply concepts such as addition, subtraction, multiplication, and division to practical situations.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. LICENSURE, CERTIFICATION, REGISTRATION OR OTHER REQUIREMENTSMust possess a valid driver’s licensePHYSICAL DEMANDSThis position involves frequent and consistent physical labor on a daily basis. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this position, the employee is regularly expected to stand, walk, climb, use of hands to handle and feel and reach with hands and arms. Frequently will stoop or crouch. Employee requires good hearing and ability to smell. Daily, will be required to lift up to 25+ pounds and occasionally up to 75 pounds. Ability to have both close and distance vision and reasonable depth perception. Able and willing to work in inclement weather. WORK ENVIROMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job requires that the employee is able to work a flexible schedule to include event schedules for early mornings, evenings, and weekends. Weekend work shall be coordinated by supervisor. The work schedule is determined by coordinating/weighing the available equipment and labor resources against prioritized work requests and pre-planned special events. Work may be required during unscheduled emergencies, building system failures, or occupant driven cleaning needs. “This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.”Supplemental InformationJackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position. Final candidates will be subject to a criminal background as part of the employment process.If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.