Campus Store Merchandiser

Summary of Position

The Campus Store Merchandiser is responsible for daily management of in-store and mobile campus store operations for Allegheny College. This position is an integral part of the cross-functional Retail Operations team which includes the campus store, printing services and college post office. It will be necessary to work in all areas of the team at times; cross-training will be provided. This position oversees the daily operation of the college campus store and represents the college as primary initial contact for many internal and external customers.

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What you will do in this role:

• Deliver excellent customer service in coordinating the day to day store operations by initiating, implementing, training, and enforcing retail standards and procedures through all retail environments. Ensure the retail space is fully stocked in a visually appealing manner at all times. Identify current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. Protects employees and customers by providing a safe and clean store environment. Ensure store compliance with all local, state, and federal regulations.
• Coordinate with the Marketing Specialist to create and plan promotions and displays as part of the comprehensive marketing plan. Ensure compliance and coordination with the Marketing and Communication Department strategy and college licensing requirements. Seek ways to better promote the store, product line, and service within all sales channels. Design and implement retail windows and in-store displays to increase revenue and drive foot traffic. Organize and coordinate special store marketing events such as Commencement, Reunion, Blue/Gold Weekend and other special-interest activities
• Partner with the Director of Retail Operations to manage and monitor merchandise sales to determine trends. Analyze and prepare detailed reports on buying trends, customer requests, along with any other noteworthy metrics. Review merchandising activities, seek and suggest additional needed sales promotion, and advise the Director of Retail Operations of trends. Recommend and assist with identifying, buying, and curating merchandise to be sold across all sales channels
• Manage inventory levels and oversee receiving, stocking, storage and display of new merchandise and monitor inventory quantities. Execute returns for defective merchandise. Prepare purchase requisitions and related paperwork. Approve and submit invoices for goods and services utilized in the campus store and mobile campus store.
• Complete retail transactions and perform customer service duties. Fulfill all e-commerce orders and monitor/maintain e-commerce product mix. Respond to customer queries, complaints, and concerns in a professional manner. Implement cross-training of employees to maintain productivity at all times. Manage and coordinate student employee staffing to meet operational needs and ensure compliance with student financial aid requirements. Verify and approve all student timesheets.

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YOUR EXPERIENCE

• A minimum of 1-3 years of relevant experience
• High school graduate or GED is required, bachelors degree preferred
• Track record of achieving exceptional results
• Detail oriented with ability to multi-task
• Must have exceptional communication and relationship building abilities
• Required knowledge: Google Suite, MS Office Suite, Adobe Creative Cloud, desktop

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YOUR COMPENSATION

New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. Compensation is dependent upon qualifications and experience. This is a non-exempt position. The expected hourly range starting point for this position is $17.00.

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THE HIRING PROCESS

Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA 16335 or by e-mail to employment@allegheny.edu. Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.

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ALLEGHENY COLLEGE

Allegheny College, founded in 1815, is one of the nation’s oldest and most innovative four-year colleges where multidisciplinary learning breaks the conventional mold. It is one of the few colleges in the United States with a unique requirement to choose both a major and minor for graduation, to provide students with a cross-disciplinary path in the sciences and humanities for educational depth and intellectual growth. Located in Meadville, Pennsylvania, Allegheny College is one of 44 colleges featured in Loren Pope’s “Colleges That Change Lives.” In its 2022 rankings, U.S. News & World Report recognized Allegheny College as one of the country’s top 100 national liberal arts colleges — and one of the top 25 best for undergraduate teaching.

Allegheny’s undergraduate residential education prepares students for successful, meaningful lives by promoting students’ intellectual, moral, and social development and encouraging personal and civic responsibility. Allegheny’s faculty and staff combine high academic standards and a commitment to the exchange of knowledge with a supportive approach to learning. Graduates are equipped to think critically and creatively, write clearly, speak persuasively, and meet challenges in a diverse, interconnected world. Allegheny College is deeply committed to creating an inclusive community that actively challenges racism, sexism, heterosexism, religious bigotry, and other forms of bias (see Allegheny College Statement of Community).

Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. The College does not discriminate, and will not tolerate discrimination on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, creed, national/ethnic origin, ancestry, veterans, handicap or disability as those terms are defined under applicable law, or members of other underrepresented groups.

Visit the Allegheny College Web Site at www.allegheny.edu

posted 5/22/2024