Patient Registration Interviewer

2 months ago


Alamogordo, United States Christus Health Full time
Description
  • Answer practice phones and schedules patientappointments.
  • Accurately registers arrivingpatients for appointments and accurately gathers all necessaryinformation.
  • Accurately scans/receives allrequired documents into patient’s account.
  • Faxes notifications to insurance companies that requireit.
  • Pre-register via phone calls.
  • Assure prompt patient services with professional kindattitude.
  • Request medical records fornew/referred patient.
  • Verify that appropriateinsurance authorizations and/or referrals have been received andplaced in patient records prior to patient visit.
  • Update patient information on a regular basis to include;address phone number and insurance information.
  • Assure that all forms in front office are updated andcopied, to include new patient packets and patientcharts.
  • Collects patient’s co-payments andoutstanding balances at the time of service and posts to accountand daily log.
  • Balances designated cash drawerat end of shift.
  • Assists patients with generalinsurance, billing and other inquiries they might have pertainingto their accounts or referred to certified patient tech.
  • Complies with set Policies and Procedures (i. e. nametag,dress code, parking, smoking, etc.)
  • Preparescharts for patient visit according to protocols.


Requirements

Education

Required:

    HighSchool

Licenses &Certifications

Preferred:

    C-Heartsaver



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