We have other current jobs related to this field that you can find below

  • Customer Service Representative- 2nd Shift

    7 days ago

    Franklin Park, United States Citizens Full time

    DescriptionStarting Salary: $20 / hourStart Date: November 18th When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our...

  • Customer Service Representative

    2 months ago

    Bethel Park, United States Buccos Roofing Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for answering the phone, taking down customer information and posting it into our CRM program.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...

  • Customer Service Representative

    1 week ago

    Bethel, United States Randstad North America, Inc. Full time

    Respond promptly to c[ " . Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner . Identify and assess customer needs, providing accurate and helpful information or solutions . Process orders Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    3 months ago

    Bethel, United States Vitus Energy LLC Full time

    DescriptionPosition Summary: The Customer Service Representative reports directly to the Store Manager and is responsible for the safe and profitable operation of a retail facility. The incumbent will provide exceptional customer service, while accurately transacting sales of fuel and merchandise, and maintaining a clean and safe work environment for all....

  • Customer Service Representative

    3 weeks ago

    Bethel, United States Belcan Full time

    Job Title: Customer Service Representative IContract: 4 MonthsLocation: Bethel, CTZip Code: 06801Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.A Customer Service Representative I job in Bethel, CT is currently available through Belcan. In this role you will...

  • Customer Service Representative

    3 weeks ago

    Bethel, United States Belcan Full time

    Job Title: Customer Service Representative IContract: 4 MonthsLocation: Bethel, CTZip Code: 06801Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.A Customer Service Representative I job in Bethel, CT is currently available through Belcan. In this role you will...

  • Customer service representative

    1 week ago

    Bethel, United States Randstad Full time

    Hey! Are you interested in advancing your career with one of the oldest and largest Financial and Healthcare Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring a Customer Service Representative! Please review the above job description and let us know your interest! salary: $19.31 - $19.32 per hour...

  • Customer Service Representative I

    3 weeks ago

    Bethel, United States Belcan Full time

    Customer Service Representative I Job Number: 351274 Category: Other Description: #NowHiring #CustomerServiceRepresentative Job Title: Customer Service Representative I Contract: 4 Months Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India. A Customer Service...

  • 2nd Shift CNC Operator

    6 days ago

    Bethel, United States NESCO Inc Full time

    Nesco Resource is looking for experienced 2nd Shift CNC Operators in Bethel, CT. This is a temp-to-perm opportunity for the right candidate.Position Overview: A skilled CNC Operator to run CNC machines, maintain quality, and ensure efficient production.2nd Shift: Monday- Friday, 3:30 PM to 12:00 AM (Ability to train on 1st shift: 7Am-3:30PM)Pay: $18-$22/hour...

  • 2nd Shift CNC Operator

    10 hours ago

    Bethel, United States NESCO Inc Full time

    Nesco Resource is looking for experienced 2nd Shift CNC Operators in Bethel, CT. This is a temp-to-perm opportunity for the right candidate. Position Overview: A skilled CNC Operator to run CNC machines, maintain quality, and ensure efficient production. 2nd Shift: Monday- Friday, 3:30 PM to 12:00 AM (Ability to train on 1st shift: 7Am-3:30PM) Pay:...

  • Healthcare Customer Service Representative

    3 months ago

    Winter Park, United States Credit Solutions LLC Full time

    Job DescriptionJob DescriptionCredit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply...

  • HVAC Service Technician

    4 days ago

    Bethel Park, United States Service Experts Full time

    Position Title: Service Technician (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Mark Allen Plumbing, Heating & CoolingLocation Address: 4905 Library Rd, Bethel Park, PA 15102Why You Should Join the Service Experts Team?Our team consists of the very best;...

  • HVAC Service Technician

    5 days ago

    Bethel Park, United States Service Experts Full time

    Position Title: Service Technician (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Mark Allen Plumbing, Heating & CoolingLocation Address: 4905 Library Rd, Bethel Park, PA 15102Why You Should Join the Service Experts Team?Our team consists of the very best;...

  • Customer Service Representative I

    2 weeks ago

    Bethel, United States Belcan Full time

    Description: #NowHiring #CustomerServiceRepresentative Job Title: Customer Service Representative I Contract: 4 Months Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India. A Customer Service Representative I job in Bethel, CT is currently available through...

  • Customer Service Representative I

    3 weeks ago

    Bethel, United States Axelon Full time

    Job Title:Customer Service Representative I 1st Shift 8am-4:30pm Min Payrate: $18.43/hr - Max Payrate:$18.43/hr Description: What You'll Do: Provide frontline support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Functions: Respond promptly to customer inquiries via phone, email, or chat in a...

  • Customer Service Representative I

    2 weeks ago

    Bethel, United States Equiliem Full time

    Job Title: Customer Service Representative I Schedule: M-F, 8am-4:30pm What You'll Do: Provide frontline support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Functions: Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner. Identify and assess customer...

  • Customer Service Representative I

    2 weeks ago

    Bethel, United States Equiliem Full time

    Job Title: Customer Service Representative I M-F 8am-4:30pm What You'll Do: Provide frontline support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Functions: Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner Identify and assess customer needs,...

  • 2nd Shift CNC Operator

    4 days ago

    Bethel, United States NESCO Inc Full time

    Nesco Resource is looking for experienced 2nd Shift CNC Operators in Bethel, CT. This is a temp-to-perm opportunity for the right candidate. Position Overview: A skilled CNC Operator to run CNC machines, maintain quality, and ensure efficient production. 2nd Shift: Monday- Friday, 3:30 PM to 12:00 AM (Ability to train on 1st shift: 7Am-3:30PM) Pay:...

  • Customer Service Representative I

    3 weeks ago

    Bethel, United States Equiliem Full time

    Job DescriptionJob DescriptionJob Title: Customer Service Representative IM-F8am-4:30pmWhat You'll Do:Provide frontline support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.Functions:Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous mannerIdentify and...

  • Service Coordinator/Customer Service Representative

    3 months ago

    Bethel, United States Closet Factory of Westchester Full time

    Job DescriptionJob DescriptionCloset FactoryBethel, CTWe are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and...

Customer Service Representative- 2nd Shift

2 months ago

Bethel Park, United States Citizens Full time

Description

Start Date: September 3rd 2024

Starting Pay: $20/ hr plus shift differential 

When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. 

What you’ll do (responsibilities): 

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

  • Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You’ll have scheduled breaks throughout your day.
  • Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
  • Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.

What you'll get:

  • Meaningful work & relationships – Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it’s common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.
  • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
  • Career opportunities, reward, and upskilling – Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. 
  • Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required skills and qualifications:

  • High School degree or equivalent
  • Minimum 1 year of exceptional performance in a customer-facing role 
  • Computer proficiency 
  • Strong verbal communication skills 
  • Positive and customer-focused mindset
  • Strong listening and problem solving abilities
  • Superior interpersonal skills with the ability to navigate through difficult situations
  • Ability to multi-task in a fast-paced environment
  • Detail-oriented with a strong sense of urgency. 
  • Completion of a virtual job tryout as part of the application. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.

Preferred skills and qualifications:

  • Experience recommending and referring products/services to customers 

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Various 2nd Shift Schedules. All shifts will include working 1 weekend day
    • Must be open to working on holidays

#LI-Sourcer3

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.