Customer Service Specialist
4 weeks ago
CornerStone Staffing is hiring for Medical Customer Service Representatives in Cary, NC.
Ideal candidate has familiarity with heavy inbound calls, schedule medical refills, patients needing medical status updates, etc.
Work for one of the largest independent specialty pharmacies that specializes in rare diseases and cancer medications.
APPLY TODAY
** 100% On-Site**
Medical Customer Service Representative Requirements:
-
High School Diploma or GED with minimum of Associate degree preferred
-
1 year Call Center/Customer Service experience; familiar with medical terminology; Pharmacy experience, a plus
-
Customer service experience in a Call Center role no retail
-
Medical office experience / knowledge of medical terminology preferred
If Interested:
Apply Online @ www.cornerstonestaffing.com
Select Arlington Office
EMAIL: arlington.resume@cornerstonestaffing.com with your name and add CARY to subject line
Mention Job #145370 In Your Communication
Medical Customer Service Representative Pay: $20.40/hr
Medical Customer Service Representative Schedule:
-
Monday Friday | 11:30AM-8PM (EST)
-
**Training schedule is anywhere between 9AM-7PM (EST)
-
After training you will be given a work schedule **
Medical Customer Service Representative Essential Duties and Responsibilities:
-
Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information
-
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner
-
Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction
-
Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral
-
Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request
-
Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate
-
Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient s safety
-
Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.)
Medical Customer Service Representative Additional Qualifications:
-
Strong professional and empathetic verbal and written communication skills
-
Experience working with management information systems to effectively address customer needs
-
Proficiency in Microsoft applications
-
Excellent verbal and written communications
-
Professional telephone manner
-
Strong attention to detail
-
Must be willing to take a typing and customer service test
Medical Customer Service Representative Process Includes:
-
Background Check
-
Drug Screen
-
eVerify
-
Customer Service Specialist
3 weeks ago
Cary, United States BetaNXT Inc Full timeJob DescriptionJob DescriptionMediant, a BetaNXT company, provides investor communications technology and technology-enabled solutions to banks, brokers, corporations, funds and investment managers. Mediant’s innovative technology ensures regulatory compliance and creates opportunities to strengthen shareholder and client engagement. Customer...
-
Customer Service Specialist
1 week ago
Cary, United States BetaNXT Inc Full timeJob DescriptionJob DescriptionMediant, a BetaNXT company, provides investor communications technology and technology-enabled solutions to banks, brokers, corporations, funds and investment managers. Mediant’s innovative technology ensures regulatory compliance and creates opportunities to strengthen shareholder and client engagement. Customer...
-
Customer Service Specialist
2 weeks ago
Cary, United States tapwage Full timeJob Type Full-time Description AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of...
-
Customer Service Specialist
2 weeks ago
Cary, United States tapwage Full timeJob Type Full-time Description AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of...
-
Retail Customer Service Specialist
3 weeks ago
Cary, United States DICK'S SPORTING GOODS INC Full timeAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...
-
Customer Success Specialist
2 weeks ago
Cary, United States Inn-Flow Full timeCUSTOMER SUCCESS SPECIALIST Location Raleigh, NC area, requiring the candidate to be in or willing to relocate to this area. About the Job As a Customer Success Specialist, your primary responsibility is to ensure the satisfaction and success of our customers. You will serve as a point of contact, assisting customers with their inquiries, resolving issues,...
-
Customer Success Specialist
3 weeks ago
Cary, United States Inn-Flow Full timeCUSTOMER SUCCESS SPECIALISTLocationRaleigh, NC area, requiring the candidate to be in or willing to relocate to this area.About the JobAs a Customer Success Specialist, your primary responsibility is to ensure the satisfaction and success of our customers. You will serve as a point of contact, assisting customers with their inquiries, resolving issues, and...
-
Customer Success Specialist
1 week ago
Cary, United States Inn-Flow Full timeCUSTOMER SUCCESS SPECIALISTLocationRaleigh, NC area, requiring the candidate to be in or willing to relocate to this area.About the JobAs a Customer Success Specialist, your primary responsibility is to ensure the satisfaction and success of our customers. You will serve as a point of contact, assisting customers with their inquiries, resolving issues, and...
-
Retail Service Specialist>
5 hours ago
Cary, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 356 Northwest Hwy [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
-
Customer Service Rep
3 weeks ago
Cary, United States Verdesian Life Sciences Full time** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001245 Showing 1 location **Job Details** **Description** Position Summary: (Cary, NC) This position reports to the Customer Service Manager and is responsible for providing professional customer service and ensuring the organization understands and adheres to...
-
Customer Service Rep
2 weeks ago
Cary, United States Verdesian Life Sciences Full time** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001245 Showing 1 location **Job Details** **Description** Position Summary: (Cary, NC) This position reports to the Customer Service Manager and is responsible for providing professional customer service and ensuring the organization understands and adheres to...
-
Entry Level Customer Outreach Specialist
3 weeks ago
Cary, United States Lee Partners Incorporated Full time**Benefits**: - Flexible schedule - Health insurance - Opportunity for advancement - Training & development Lee Partners is seeking a Customer Outreach Specialist to join our team. Our goal is to engage as many people as possible, while using a direct approach, and by creating meaningful connections with our environment. **Responsibilities**: -...
-
Entry Level Customer Outreach Specialist
2 weeks ago
Cary, United States Lee Partners Incorporated Full timeBenefits: Flexible schedule Health insurance Opportunity for advancement Training & development Lee Partners is seeking a Customer Outreach Specialist to join our team. Our goal is to engage as many people as possible, while using a direct approach, and by creating meaningful connections with our customers. The ideal candidate will be motivated, competitive,...
-
Entry Level Customer Outreach Specialist
2 weeks ago
Cary, United States Lee Partners Incorporated Full timeBenefits: Flexible schedule Health insurance Opportunity for advancement Training & development Lee Partners is seeking a Customer Outreach Specialist to join our team. Our goal is to engage as many people as possible, while using a direct approach, and by creating meaningful connections with our customers. The ideal candidate will be motivated, competitive,...
-
Customer Support
4 weeks ago
Cary, United States Viably Full timeJob DescriptionJob DescriptionAt Viably, we are focused on building an all-in-one financial management solution for eCommerce sellers, including digital banking services, funding for working capital, and tools to help them scale their business. Our mission is simple: help ecommerce entrepreneurs grow their businesses. We are dedicated to the success of our...
-
Customer Support
1 week ago
Cary, United States Viably Full timeJob DescriptionJob DescriptionAt Viably, we are focused on building an all-in-one financial management solution for eCommerce sellers, including digital banking services, funding for working capital, and tools to help them scale their business. Our mission is simple: help ecommerce entrepreneurs grow their businesses. We are dedicated to the success of our...
-
Customer Support
4 weeks ago
Cary, United States Viola Full timeAt Viably, we are focused on building an all-in-one financial management solution for eCommerce sellers, including digital banking services, funding for working capital, and tools to help them scale their business. Our mission is simple: help ecommerce entrepreneurs grow their businesses. We are dedicated to the success of our customers by delivering an...
-
Senior Account Specialist, Customer Excellence
3 weeks ago
Cary, United States Atticus LLC Full timeSenior Account Specialist, Customer Excellence: Atticus About Us American-owned and independently operated, Atticus is driven by grassroots experience and an unwavering commitment to operational excellence, helping U.S. retail distribution protect their livelihood. Our expanding portfolio of branded-generic pesticides is spread across two market platforms:...
-
customer service>
1 month ago
Cary, United States Randstad Full timeRandstad - JobID: customer-service_cary [Customer Service / Guest Service / Retail Sales] Immediate Openings for Customer Service positions. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Job requires treating each customer with individual attention; striving to consistently...
-
Customer Service
3 weeks ago
Cary, North Carolina, United States Randstad USA Full timejob summary: Provide customer facing support to external and internal customers for technical needs using our web-based suite of tools and resources. Work with client and technical teams to address and/or resolve a wide range of web portal related issues. Provide guidance, direction, and training to internal and external customers as needed. Responsibilities...