Certified Medical Assistant

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle
• Relocation Assistance (based on eligibility)

Medical Assistant Certified- Duke Primary Care

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Occ Summary Work PerformedN/AKnowledge, S kills and AbilitiesLevel CharacteristicsWorking knowledge of procedures andtechniques involved inadministering routine and specialHeavy lifting and the ability to transport stretcher and wheelchairperformed.Working k nowledge of sanitation, personal hygiene and basic health andpatients ma ybe required.informationGood customer service skills.Age specific competencies.Working knowledge of sterile techniques and special procedures th at aresafety precautionsAbility to establish and maintain effective work ing relationships withapplicable to worktreatments to patients.work coll aborativelypatients and clinic staffinstructions generally acquiredMedic al terminologyTyping skillsthrough a high school education and medical a ssistant programming.Work requires the ability to understand and follow oral and writtenposting, order entry. Able toLevels II and III -- Abilityto independently seek out resources andDaily clinic preparation process ; registration, scheduling, chargeapplicable for work in a clinic settin g. Working knowledge of infectionsafety precautions.document and communi cate pertinentcontrol procedures andpatient record.treatment procedurest osupervised by the physician.The CMA takes medical histories and records vital signs, explainsThe CMA greets patients, answers telephones, sched ules appointments toinclude arriveCommission and falls and/orparticipatein clinic committees.performs routineprocessing, high level disinfectio n and sterilization of medicalspecimens, performing basiclaboratory test in the clinic/office, taking electrocardiograms,removing sutures/ stapl es, changinginterdisciplinary healthcaresterile and non-sterile dressing s, promoting patient/familycontaminated supplies, instrumentinstruments, telephoningteam in providing direct patient care. The Medical Assistant , Certifiedpatients and ensure theexamination and procedures, collecting and preparing laboratoryprescriptions to a pharmacy, preparing andadmro Care, checkout patients, and referralscheduling; arranges for hospitalin istering medications asfunctions as delegated andappointments in Maestad ministrative duties as directed.patients, and prepares patients for exam inations and procedures.understanding of the educational contentand auth orizing drug refills as directed. Performs other clinicaladmissions and laboratory services, updates and files patient medicalclinic/office runs smoothly.directed by a physician,and forms. Performs othercollectionson accountand nursing staff duringrecords, fills out insuranceMay be reque sted to be a liaison for clinic activities such as Jointmedical and/or n ursing staff in the examination and treatment ofbalances; correspondence , and ordering clinical and clerical suppliesOther clinical support resp onsibilities include disposing ofadministrative and patient care support ive duties in a Health SystemClinical responsibilities:Administrativeres ponsibilities:The Medical Assistant, Certified functions as an integral member of thePatient care support responsibilities may include assisting the medicalforms, handles billing, bookkeeping to include receivingcopa ys andmedical practicethat assistand his/her involvement in the plan of care, and documentingin the

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduationrequired. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school orGED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.