NIGHT AUDITOR

Posting Number:S14102PWorking Title:NIGHT AUDITORDepartment:PSO-Cont Ed-Aux Oper-HotelAbout the University of Georgia:Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.About the College/Unit/Department:The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA’s mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel.College/Unit/Department website:http://www.georgiacenter.uga.edu/Posting Type:ExternalRetirement Plan:TRSEmployment Type:EmployeeBenefits Eligibility:Benefits EligibleFull/Part time:Full TimeAdditional Schedule Information:40.0 hours per week, Sunday through Saturday. Must be able available towork any day of the week during 3rd shift (11pm – 7am).This is an essential position and may be needed to work when the University is closed. Advertised Salary:$17.307 - $19.231 per hour (commensurate with experience)Posting Date:09/08/2025Open until filled:YesProposed Starting Date:10/05/2025Location of Vacancy:Athens Area EEO Policy Statement:The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).USG Core Values Statement:The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.Classification Title:Night Auditor IFLSA:Non-ExemptFTE:1.0Minimum Qualifications:High school diploma or equivalentPosition Summary:The night auditor performs an audit of the business day’s transactions. Audit duties include running all daily reports and checking for accuracy, auditing all payment types, completing all end-of-day reports, and rolling the report date to the next business day. In addition to their own duty leader responsibilities, the Night Auditor will perform all traditional Front Desk Clerk duties including, but not limited to, checking guests in and out, tendering sales from The Market retail outlet, making and confirming reservations, answering all telephone calls, responding to guest requests, serve as manager on duty, enter maintenance work orders, prepare daily shift reports, train and oversee relief auditors, and attend all needed meetings and training sessions. As the manager on duty, the Night Auditor will learn about the hotel’s fire, health, and emergency procedures and be ready to implement these policies and procedures when needed. Overnight duty managers will coordinate with private security vendor officers to ensure guest service and safety standards are met. This is a designated position and may be needed to work ensuring campus operations when university campus is closed.Knowledge, Skills, Abilities and/or Competencies:Dependable, responsible, and able to work well without direct supervision. Strong organizational and time management skills.Detail-oriented.Physical Demands:Stand and/or sit at desk for extended periods of time utilizing a computer and/or phoneWalk and climb stairsOccasional lifting up to 35 poundsIs driving a responsibility of this position?:NoIs this a Position of Trust?:YesDoes this position have operation, access, or control of financial resources?:YesDoes this position require a P-Card? :NoIs having a P-Card an essential function of this position? :NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?:NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):YesCredit and P-Card policy:Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Background Investigation Policy:Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.Duties/Responsibilities:Perform an audit of the front desk’s daily transactions:Review and analyze daily audit reports prepared by Front Desk Clerks for accuracy and adherence to established financial procedures. Audit all payment types for that day.Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.Make appropriate corrections and adjustmentsCompile a summary report of daily transactions, highlighting key trends or discrepanciesComplete end-of-day reports: post room charges, run back-up of daily transactions, and roll the posting date to the next business day.Identify and recommend revisions to front desk financial handling procedures based on audit findings to improve efficiency and accuracy.Percentage of time:60Duties/Responsibilities:Serve as manager on duty during your shift:Learn and know all safety and security procedures. Apply them as warranted and seek assistance from hotel upper management as needed. Solely responsible for the fire and life safety of all hotel guests (as many as 500 people), staff/faculty, and/or vendors present during severe weather, fire, or other safety-threatening events.Serve as the unit’s lead point of contact during your shift, providing guidance and support to front desk clerks in handling complex guest issues and escalating when necessary.Communicate effectively with Front Desk Clerks, Front Office Supervisors, Assistant Front Office Manager, Front Office Manager, Hotel General Manager, cross-divisional Georgia Center personnel, and emergency personnel.Handle and solve all arriving, in-house, and departing guest issues.Manage projects or contribute to committee or teamwork.Assist in developing and implementing new guest service initiatives or standard operating procedures for the front desk.Percentage of time:20Duties/Responsibilities:Complete all procedures and tasks related to hotel guests with efficiency, accuracy, and utilizing excellent customer skills:Check guests in and provide them with information about the hotel. Print parking passes and post accurate charges.Post charges and payments to guest folios and check guests out.Make and confirm transient/leisure and group reservations.Enter maintenance work orders. If necessary, contact maintenance.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Assist in developing and implementing new guest service initiatives or standard operating procedures for the front desk.Take the lead on specific projects or initiatives within the front office, as assigned by the Front Office Manager.Percentage of time:10Duties/Responsibilities:Serve as the primary trainer and mentor for relief auditors:Maintain training materials and standard operating procedures for the night audit process.Provide Front Assistant Front Office Manager and Front Office Manager with feedback regarding traineesPercentage of time:5Duties/Responsibilities:Participate in training sessions, departmental meetings, and other duties as assigned:Participate in all training sessions and departmental meetings.Assist hotel team members as needed to meet hotel division goals.Complete other duties as assigned.Percentage of time:5Contact Details:For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name:Leta SalazarRecruitment Contact Email:leta.salazar@uga.edu