Learning Technologist

1 week ago

Baltimore, United States InsideHigherEd Full time

Johns Hopkins University Carey Business School is seeking an experienced and innovative Learning Technologist to join the Carey Learning Technology Group (CTG) within Teaching and Learning (T&L). We are an analytical, creative, and entrepreneurial group who, when we see a need, have the freedom and flexibility to make meaningful changes. CTG works closely with the T&L instructional designers, staff, faculty, and programs that utilize the LMS.


The Learning Technologist (LT) must be well versed in best practices with academic LMS's (specifically Canvas), Learning Technology Interoperability (LTI), LMS Analytics, and be adept at learning new technologies quickly with limited supervision. In this role you may also design, develop and facilitate deliver training or informational session with Carey faculty and staff. LT's provide support for the LMS and its available tools, and will need to facilitate trouble-shooting, reporting and documenting as well as general course maintenance tasks such as uploading materials, fixing links, tests or and fixing quiz times in Canvas.


LT's, like all of the Carey T&L staff, work in a collaborative and congenial manner with all Carey stakeholders to create the best user experience possible for students and faculty.


Specific Duties & Responsibilities


Course Development, Innovation, and Improvement Support and Consultation (30%)

  • Develop and test new technologies independently or in collaboration with others.
  • Provide technical direction to team members and faculty to make best practice technology usage decisions for engaging online courses.
  • Consults with faculty, teaching assistants, and teaching consultants on a variety of instructional technologies such as, Canvas, TurnItIn, Microsoft Teams, Voicethread, Zoom, Poll Everywhere, Perusall. New Learning Interoperability Tools are added regularly and staying current with these tools is essential to duties in section B of this job description.
  • Recommend, assist and support faculty in effectively integrating instructional technologies in face-to-face, online, and hybrid courses.
  • Assists in technological aspects of new faculty and staff onboarding process.
  • Assists faculty in developing reusable learning objects (Videos, lecture capture etc.) and integrating them into their courses.

Course Delivery, Support and Training (35%)

  • Provides services in instructional technologies such as uploading materials, fixing links, fixing quiz times in Canvas.
  • Provides support for instructional technologies such as Canvas, TurnItIn, Microsoft Teams, Remote Proctor Now, Zoom, Poll Everywhere to teaching assistants and faculty during the term.
  • Provide faculty, program managers, staff, and teaching assistants with needed trouble shooting, service, or training.
  • Trains teaching teams in one-on-one or small group meetings during the term.
  • Trouble shoots technical problems during the term.
  • Works with other Hopkins schools and Central IT in solving technological issues as related to Canvas and other shared learning resources as directed by LMS manager.

Technical Development and Research (15%)

  • Assists in testing new features and piloting new solutions in conjunction with other Johns Hopkins University (JHU) schools.
  • Assumes an admin/leadership role on eLearning tools as assigned.
  • Keeps abreast of developments of related instructional technologies.
  • Researches and disseminate educational technology resources and best practices in technology enhanced teaching and learning.

Training Workshops and Documents (15%)

  • Designs, develops and delivers training workshops to introduce faculty, TAs, students, and staff to the emerging instructional technologies and their effective application in teaching and learning.
  • Develops training assets in mixed media formats.

Other Duties as Assigned (5%)


Special Knowledge, Skills, & Abilities

It is expected that LT's will always work in a professional, collegial, and collaborative manner with faculty, staff and students with diverse backgrounds, and with the proven ability to,

  • Communicate with clarity and respect; listen actively.
  • Prepare written communication with an attention to detail, accuracy.
  • Present in-person and virtually; explain processes, concepts and information.
  • Work with faculty, teaching assistants, and staff.
  • Partner with faculty and teaching consultants to meet course and student needs.
  • Collaborate in teams and manage complex interactions with faculty, staff, and students.
  • Analyze needs and develop innovative and practical solutions.
  • Propose, gather support for, and implement new processes and programs.
  • Consider the needs of all stakeholders when making decisions. (Staff, faculty, students, teaching assistants, etc.)
  • Use data to make decisions.
  • Manage multiple projects, prioritize, and meet deadlines as assigned.
  • Use online synchronous programs such as Zoom and Microsoft Teams meeting application.
  • Provide expertise in Canvas, Cidilabs, Canvas LTI's, Interactive Media development tools such as Storyline, H5P, Adobe Creative Cloud, and Camtasia as well as video and audio.
  • Use quality assurance and accessibility tools.
  • Correct accessibility issues with common tools like MS Word, MS PowerPoint, Adobe or MS PDF, Excel, etc.
  • Use MS Office Suite (Word, Excel, PowerPoint).
  • Learn on the job.
  • Incorporate adult learning theories and emerging technologies.
  • Work a flexible schedule including some evenings and weekends.


Minimum Qualifications
  • Bachelor's Degree in instructional design, instructional technology, education, or related field.
  • Two years of progressively responsible experience in course design and development, faculty training, or program/course assessment/evaluation required.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Experience leading sessions using a Web conferencing tool (e.g. Zoom or Teams), developing courses and templates using Canvas, utilizing web design tools (e.g., Creative Cloud, HTML, CSS, JS), digital video, and audio editing software strongly preferred.
  • Experience using Cidilabs DesignPLUS.
  • Experience writing and editing using HTML.
  • 1-2 years' experience in an institution of higher education in instructional technology support, instructional design or in tech support.
  • Experience as a software engineer or with API development.
  • Experience working with artificial intelligence (AI), Machine Learning, Small Language Models, Chatbots, and XR applications.

Classified Title: Instructional Technologist
Job Posting Title (Working Title): Learning Technologist
Role/Level/Range: ACRO37.5/03/CG
Starting Salary Range: $26.00 - $45.50 HRLY ($70,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30-5pm, some evenings and weekends may be required.
Exempt Status: Non-Exempt
Location: Remote
Department name: Teaching and Learning @ Carey
Personnel area: Carey Business School

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