Career Development Coach

Job no: 528991Work type: Staff Full TimeLocation: UMass AmherstDepartment: Dean - Isenberg SchoolUnion: PSUCategories: Career Services, Isenberg School of Management, PSU AAbout UMass AmherstThe flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job SummaryReporting to the Associate Director of Career Development, the Career Development Coach will apply industry-specific knowledge in performing career advising and placement duties with Isenberg School of Management students in order to further student career and professional development outcomes. The primary focus will be on students seeking professional-level internships and/or permanent placement career outcomes in a wide variety of corporate or non-profit organizations. Essential FunctionsAdvises students, in one-on-one meetings, workshops or small group settings, on conducting focused career searches. Develops learning tools which support student learning.Maintains and distributes information regarding current employer placement opportunities.Performs research on key industry hiring trends and opportunities affecting business school students and provide information to students, and upon request, to faculty and administration.Supports student preparation for job search by reviewing student resumes, conducting practice interviews, and providing guidance to students which helps them target potential employers by industry.Facilitates individual career development skills including self-assessment, business correspondence, professional networking, business etiquette, interviewing, negotiations, and other professional skills.Provides counseling to students to develop, refine and implement an appropriate and realistic job search strategy for different industry segments.Participates in and supports the coordination of Chase Career Center programs, workshops, job search advising activities, and school-wide events. Other FunctionsAttends meetings on and off campus with internal and external stakeholders.Administratively supports creation and maintenance of Career Services forms, collateral and instructional materials as needed.Supports Assistant Directors as needed.Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Bachelor’s degree and at least one (1) year of relevant experience.Demonstrated ability to develop and maintain positive and engaging working relationships with students, representatives of business and government, faculty, alumni, and senior corporate executives.Evidence of a clear understanding of, and a commitment to cultural, social, economic, and ethnic diversity.Excellent verbal and written skills.Strong organizational skills, including the ability to independently prioritize work and handle multiple tasks. Ability to maintain accurate and detailed records.Ability to participate in team projects as assigned.Ability and willingness to attend meetings both on and off campus; with, or without groups of students.Computer literacy, proficiency with contemporary software programs. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Master’s degree or MBA.Experience in conducting small group and/or one-on-one presentations. Physical Demands/Working ConditionsTypical office environment. Work ScheduleMonday – Friday 8:30 am -5:00 pm.Required to work occasional weekends and evening hours.This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary InformationLevel 25PSU Hiring Ranges Special Instructions to ApplicantsAlong with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.  The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.Advertised: Nov 7 2025 Eastern Standard TimeApplications close: Feb 8 2026 Eastern Standard TimeWhatsappFacebookLinkedInEmail App if (typeof SocialShareKit = 'undefined') { SocialShareKit.init({ forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' }); }