Operations Manager LF

3 weeks ago

Sioux Falls, United States Leaf Home Full time

Position Summary: 

Manage and grow assigned sales territory through effectiveleadership of independent contractor Sales Representatives. Workclosely with the Installation team to ensure accurate sales orders,timely product installation, and customer satisfaction. Accountablefor achieving defined sales metrics in assignedterritory 

Essential Duties andResponsibilities:

  • Effectively manage salesrepresentative team within assignedterritory

  • Maximizeproductivity and sales effectiveness through continual teamtraining and proactive performancemanagement

  • Ensure salesrepresentatives meet or exceed established salesKPIs

  • Provide customer andsales support by responding to customer inquiries andrequests

  • Work closely withInstallation department to ensure accurate sales orders and timelyinstallation

  • Routinelyreview sales performance reports to identify areas of improvementand opportunity for assigned team andterritory

  • Foster effectiveteam communication through individual and teammeetings

  • Recruit, onboard,train and retain direct salesrepresentatives

  • Performride-along with sales representatives to provide coaching andfeedback on salesperformance

  • Complete in-homesales consultations with potential customers asneeded

  • Performs other dutiesas assigned by supervisor.

Experience and MinimumQualifications:

  • High School Diploma orequivalent.

  • Prior experiencein a direct sales role orequivalent

  • Ability to followdefined sales process performing in-home salesconsultations

  • Ability totravel in local market including evenings andweekends

  • Ability to jugglevarious work activities and shift their attention from one task toanother to meet the demands of different stakeholders without“dropping the ball”.

  • Abilityto thrive in a fast-paced, high-energy, team-oriented environmentand have a “roll up your sleeves” and “today not tomorrow”mentality.

  • Apply activelistening skills through the ability to comprehend informationpresented and respondthoughtfully.

  • Detail-orientedand can focus on the task at hand, no matter how minute, by findingthe most efficient and effective pathway tocompletion.

  • Excellent verbaland written communication skills are required for communicatingwith internal and external parties in a manner that is botharticulate andprofessional.

  • Ability tologically connect ideas, scrutinize and evaluate arguments, findinconsistencies and errors in work, solve complex problems, andengage inreflection.

  • Ability toprovide timely and empathetic help through in-person, phone, email,and social media avenues that keeps the co-worker or customer’sneeds at the forefront of everyinteraction.

  • Ability tocommunicate effectively, to recognize, understand, and manage one’sown emotions as well as others, and foster positive workingrelationships across all levels of theorganization.

  • Holdingoneself responsible and being self-driven in accomplishing businessgoals, adhering to policies and being responsible for one’s ownactions, performance, anddecisions.

  • Proficiency usingMicrosoft Office Suite (Outlook, Word, Excel, PowerPoint, Project,and/or Access).

  • Must belegally authorized to work in country of employment withoutsponsorship for employment visa status (e.g., H1Bstatus).

Preferred Knowledge, Skills, Abilities orCertifications:

  • Prior sales experience in the homeimprovementindustry 

  • Priorleadership and managementexperience

Whatdo we offer?

  • Industry-leading compensationpackage

  • Fully paid Medical,Dental, and Vision benefits after 30days

  • 401k SavingsPlan

  • Paid Time Off,Comprehensive Health, Wellbeing, and Financial WellnessPrograms

  • Childcare benefitsto support families

  • Endlessopportunity for growth and advancement. Just ask our currentemployees

Other perks youneed to know about: 

  • Employee assistance program – get 24/7support in areas including legal, financial planning, andcounseling.

  • Employeediscount marketplace – enjoy discounts on thousands of products,from cars to localattractions.

  • Gym membershipcompensation – your insurance will help cover the cost of your gymmembership

  • Groups like VetConnect & the Women’s Committee to help you get involved and toprovide resources for yoursuccess 

Diversity and InclusionStatement

Leaf Home Solutions iscommitted to creating a diverse environment and is proud to be anequal opportunity employer. We strive to create an environment thatembraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home Solutions will recruit, hire, train, and promotepersons in all job titles without regard to race, color, ancestry,national origin, gender identity or expression, sexual orientation,marital status, religion, age, results of genetic testing, veteranstatus, or physical/mental disability (except where the disabilityprevents the individual from being able to perform the essentialfunctions of the job and cannot be reasonably accommodated in fullcompliance with the law).

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