Cloud Support Technician

1 month ago


Elkridge, United States Zachary Piper Full time

Cloud Support Technician

Join our team at Zachary Piper Solutions in Elkridge, MD, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure Operations Centers (SOCs). This role ensures 24x7x365 service delivery across various responsibilities.

Work Schedule:

Fixed schedules available: Mon-Fri, Sun-Thu, Tues-Sat, or Wed-Sun with start times at 6AM (Days), 2PM (Mids), or 10PM (Nights), with one mandatory weekend shift per month.

Responsibilities:

·Monitor deployment flow and promptly escalate issues to deploying teams.

·Collaborate with feature teams to resolve volume drivers.

·Execute documented deployment scripts and procedures.

·Coordinate restoration actions with internal and external teams.

·Support outage recovery efforts within defined SLAs.

·Log all actions in designated systems for audits and root cause analysis.

·Drive recovery efforts with feature teams.

·Troubleshoot and resolve customer or service outages.

·Update operational procedures and training documentation as necessary.

·Manage secure work area operations, including hardware deployments and physical escort duties.

·Assist with equipment troubleshooting and user account requests.

Required Skills:

·Active TS/SCI with Fullscope Polygraph clearance.

·Bachelor’s Degree in IT or equivalent practical experience.

·1+ year of experience in Information Technology

Compensation:

·Up to $125,000 depending on experience

·Medical, Dental, Vision, 401k, paid time off, and holidays



  • Elkridge, Maryland, United States Zachary Piper Full time

    Cloud Support Specialist Opportunity at Zachary Piper SolutionsWe are seeking a highly skilled Cloud Support Specialist to join our team at Zachary Piper Solutions. As a Cloud Support Specialist, you will be responsible for ensuring the smooth operation of our Microsoft Azure and Office365 services within our Secure Operations Centers (SOCs).Key...


  • Elkridge, United States ASM Research Full time

    Job Description The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core...


  • Elkridge, Maryland, United States Microsoft Corporation Full time

    Are you enthusiastic about Cloud Technologies? Do you enjoy tackling challenges and enhancing the quality of Microsoft’s offerings? If you are driven by customer satisfaction and possess a growth-oriented mindset, this position may be ideal for you. Microsoft Corporation is in search of a Cloud Infrastructure Architect - Exchange/0365. In this capacity,...

  • Cloud Security Engineer

    53 minutes ago


    Elkridge, Maryland, United States Surefire Cyber Inc. Full time

    About Surefire Cyber Inc.Surefire Cyber Inc. is a leading provider of cybersecurity solutions, delivering swift and strong responses to cyber incidents. Our team of experts helps clients prepare, respond, and recover from cyber incidents, and fortify their cyber resilience.About the RoleWe are seeking an experienced and highly motivated Senior Engineer to...


  • Elkridge, Maryland, United States Steps Full time

    Are you passionate about making a difference in the lives of children with Autism?We are seeking dedicated individuals to join our exceptional team focused on providing behavior therapy to children on the autism spectrum. As a Behavior Technician or Registered Behavior Technician (RBT), you will play a crucial role in delivering therapy grounded in the...


  • Elkridge, Maryland, United States Steps Full time

    Are you passionate about making a difference in the lives of children with Autism?We are seeking dedicated individuals to become part of our exceptional autism treatment team, providing essential behavior therapy to children on the autism spectrum. We are looking to fill the position of Behavior Therapist or Registered Behavior Technician (RBT).As a...


  • Elkridge, United States Buchanan Technologies Full time

    Summary of Position:The Desktop Support Technician is responsible for supporting PC based computers and related equipment for customers and for providing technical expertise, experience and documentation & project coordination as required to install or repair hardware/software and resolve technical problems.Essential Duties and Responsibilities:Diagnose and...


  • Elkridge, United States IBM Full time

    Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for...


  • Elkridge, Maryland, United States MEDSTAR HEALTH Full time

    Under Pharmacist supervision, the Central Support Specialist assists pharmacist(s) in all areas of pharmacy operations, focusing on prescription preparation and customer service through creating and maintaining patient's profiles, data entry and adjudication to third party payors in a central location.MedStar Pharmacy is committed to providing world-class,...


  • Elkridge, Maryland, United States Thrive Full time

    Job OverviewAbout ThriveThrive is a forward-thinking technology solutions provider specializing in Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our unique corporate culture, skilled engineering team, customer-focused philosophy, and commitment to NextGen services...


  • Elkridge, Maryland, United States Thrive Full time

    Job OverviewAbout ThriveThrive is a forward-thinking technology solutions provider specializing in Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our unique corporate culture, skilled engineering team, and customer-focused approach set us apart in the industry. We seek...


  • Elkridge, Maryland, United States Thrive Full time

    Job OverviewAbout ThriveThrive is a forward-thinking technology solutions provider specializing in Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our commitment to innovation, customer focus, and NextGen services sets us apart in the industry. We seek individuals who view...


  • Elkridge, Maryland, United States Steps Full time

    Excelling in ABA TherapyWe are seeking dedicated individuals to become part of our exceptional autism treatment team, providing behavior therapy to individuals on the autism spectrum. The role of a Behavior Therapist or Registered Behavior Technician (RBT) is essential in delivering quality care.As a Behavioral Therapist, you will utilize the principles of...


  • Elkridge, Maryland, United States Cox Communications Full time

    About the RoleCox Automotive is seeking a highly skilled and detail-oriented individual to join our team as a Vehicle Operations Support Specialist. This role is responsible for supporting the commercial department in various aspects of vehicle operations, including condition reports, recon work, and auditing.Key ResponsibilitiesControl the workflow of...


  • Elkridge, United States Jobot Full time

    Maintenance Technician / Great Place To Work!This Jobot Job is hosted by: Jay O'BrienAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $25 - $35 per hourA bit about us:Company has a rich 80 year history in the food manufacturing industry! A true market leader in their space that specializes in high quality...

  • Foam Technician

    1 month ago


    Elkridge, United States USA Insulation of Tri-State Full time

    Job DescriptionJob DescriptionBenefits:A positive and collaborative work environment.omprehensive training and ongoing support to bolster your success.Opportunities for career growth within our expanding company.Competitive base salary and an enticing commission structure.401(k)Competitive salaryDental insuranceFree uniformsHealth insurancePaid time...

  • Power SCADA Technician

    3 months ago


    Elkridge, United States Avista Realtime Systems LLC Full time

    Job DescriptionJob DescriptionJob Title: Power SCADA Field Technician Company Overview:Avista Realtime Systems, LLC is a leading provider of energy solutions, specializing in Power SCADA systems. We pride ourselves on delivering cutting-edge technologies and exceptional service to our clients in the energy sector. As we continue to expand our operations, we...


  • Elkridge, Maryland, United States Habitat America Full time

    Job OverviewHabitat America, LLC is in search of a dedicated and proficient full-time Maintenance Technician to join our team. This role is essential for ensuring the upkeep of our properties, particularly at Riverwatch Apartments, a newly established affordable housing community. Our company is a rapidly expanding property management firm primarily...


  • Elkridge, Maryland, United States Aerotek Full time

    Join Aerotek as a Mechanical Assembly Technician Aerotek is seeking skilled individuals for the role of Mechanical Assembly Technician. In this position, you will be responsible for: Interpreting and executing assembly instructions from blueprints and schematics.Engaging in tubing, grinding, and electrical troubleshooting.Assembling robotic components with...

  • BIM Technician

    3 months ago


    Elkridge, United States DESIGN DEPICTIONS STRUCTURAL ENGINEERING, P.C. Full time

    Job DescriptionJob Description• Profound knowledge of BIM (Building Information Modeling) process• Expert in Revit Structure• Proficient with Revit Architecture, AutoCAD Architecture, and AutoCAD software• Thorough knowledge of the Revit platform including Model Sharing and Objects Families creation• Modeling high-end residential homes using Revit...