Clinical Laboratory Manager
2 months ago
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Scope of Position The Outpatient Service Centers include the phlebotomy draw stations located at various locations around the Greater Columbus Area. Outpatient Service Center sites are ever changing and ever growing based on the needs of Central Ohio.
Position Summary The Outreach Customer Service Outpatient Service Centers Manager is responsible for the daily operations and provides leadership within the area. The manager will have oversight of all UH and East Outpatient phlebotomy locations. This position manages numerous projects related to the Outpatient Customer Service Laboratories. Duties include oversight of laboratory operations, CAP/CLIA/TJC compliance, QA/QI initiatives, safety, timekeeping, scheduling, point of care testing (as applicable), information technology, customer service recovery, multidisciplinary relationships, P3 evaluations, corrective action, budgeting, education, and problem resolution within the laboratories. Administrative duties include development of Standard Operating Procedures (SOP) and assistance with the ongoing work and development performed by the Supervisory Team.
Minimum Qualifications
For Hire: Bachelor’s Degree with MT/MLS(ASCP) certification or higher is required with 5 years of post-degree clinical laboratory experience at a minimum. 8-12 years of relevant experience preferred. Good working knowledge of the principles and operations of phlebotomy and laboratory and maintenance of lab equipment is required. Strong leadership skills, prior experience in completion of written employee evaluations and supervisory experience with direct reports. Ability to solve both internal and external customer service issues. Good working knowledge of large multi-aspect processing area is preferred.
Additional Information:Location:Ackerman Rd, 660 (0242)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.
Applicants are encouraged to complete and submit the Equal Employment Identification form.
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