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Healthcare CSR
3 months ago
CornerStone Staffing is hiring for Healthcare Customer Service Reps. Ideal candidates will have a passion for customer service and a strong eye for detail. Start your career today
L ocation: Irving, TX (75063)
Pay: $18.50/hr
Schedule: Mon Fri 9am - 6pm (Hybrid opportunity once fully trained)
Must be okay to work OT during the week (extended shift hours)
Job Responsibilities:
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Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with our company policy and procedures
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Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication
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Verifies patient information and proper physician authorization
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Checks all orders for insurance approval
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Phone support calling doctor s offices and patients
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Show initiative and take an enthusiastic proactive approach to work
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Exhibit sense of urgency and superb multi-tasking skills
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Checks all orders for completeness of information
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Follow all applicable government regulations including HIPAA
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Accurately process all orders in a timely manner
Qualifications / Requirements:
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1-2 years of Healthcare Customer Service / Call Center experience
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High school graduate or equivalent
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Data Entry skills testing - must test at 35wpm or higher