Director of the Academic Success Center

2 weeks ago

Rock Hill, United States InsideHigherEd Full time
Winthrop Position Title:

Director of the Academic Success Center

State Title:

Asst Academic Program Director

State Class Code:

UE05

State Pay Band:

Unclassified

Annual Salary/Hiring Range:

Salary depends on qualifications.

Job Purpose:

Reporting to the Dean of University College, the Director provides leadership and management for the Academic Success Center (ASC):

  • Oversees academic support services, including peer tutoring, learning services and programs, and academic coaching and supervises staff associated with these functions;
  • Develops and maintains standards of practice for academic tutoring;
  • Prepares reports/assessments on ASC programs and initiatives;
  • Provides one-to-one academic counseling for students; and
  • Promotes a campus culture of academic excellence.
Job Summary:

Provides leadership for the development and implementation of ASC programming, services, and student outreach.

  • Identifies and implements effective tutoring models (e.g., peer-to-peer, study groups, drop-ins).
  • Using available data (e.g., peer-to-peer, study groups, drop-ins), collaborates with stakeholders across campus to identify and implement the most effective tutoring and academic success strategies and academic support initiatives.
  • Leverages technology (e.g., TutorTrac, Qualtrics, Navigate) to promote and support ASC programs and initiatives.
  • Provides academic success consultations to students.
  • Teaches Theory and Practice of Leaders (LEAD 120) and implements curriculum updates as needed.
  • Supports retention by addressing student needs and concerns related to academic success, advising, course performance, success strategies, and learning skills assessments.
  • Represents the ASC through active participation in university activities and events.
  • Develops workshops and programs designed to help students succeed academically.
  • Designs annual marketing campaign and maintains inventory of marketing materials and website updates related to ASC, including social media accounts.
  • Oversees assessment and reporting.


Provides staff supervision and leadership.
  • Supervises, trains and evaluates a full-time (FTE) academic coach.
  • Manages the recruitment, selection, training and supervision of peer tutors.
  • Oversees the onboarding and training of learning assistants and supplemental instructors.
  • Oversees peer leader recognition initiatives.
Required Qualifications:

  • Master’s Degree in Higher Education, Student Affairs or related field from a regionally accredited institution.
  • At least one year of professional experience in the areas of tutoring and learning, academic success, student services, first-year experience, bridge programs, TRiO SSS programs, academic advising or student affairs.
  • Experience in academic program assessment in an educational setting.
Preferred Qualifications:

  • Experience with administrative program management and supervision.
  • Experience managing tutoring programs and services for college students.
  • Experience using data to inform program development and decisions affecting student academic success.
  • Experience with Banner or similar student information system.
  • Proficiency with Microsoft Office Suite.
Knowledge, Skills & Abilities Summary:

  • Knowledge of instructional and learning strategies and support programs that promote student learning and success.
  • Familiarity with higher education academic programs and services.
  • Exceptional ability to prioritize and effectively manage multiple projects/programs.
  • Ability to proactively establish and maintain productive working relationships with students, faculty and staff.
  • Ability to offer respectful, proactive communication, maintain a professional environment and anticipate student, colleague and customer needs.
  • Sufficient technical ability to master the software and applications necessary to perform job duties at a high level.
  • Ability to effectively prepare reports and relevant analysis of programs and services.
  • Excellent presentation, oral and written communication skills.
  • Strong customer service skills.
  • Proven organizational, planning and interpersonal skills.
  • Ability to work effectively in a diverse, multicultural environment.
  • Ability to work a flexible schedule, including occasional evenings and weekends.
Type of Position:

Unclassified

Position Status:

Full-Time

FLSA Status:

Exempt

Hours Per Week:

37.5

Months per Year:

12

Telecommuting:

Employees are not eligible for telecommuting/remote work during their 12-month probationary period. After that time, certain positions may be eligible for telecommuting/remote work at the discretion of the supervisor and in accordance with Winthrop policies.

Posting Number:

2024 099S

Open Date:

05/15/2024

Close Date:

05/29/2024

Open Until Filled:

No

PLEASE NOTE:

* A resume will not be reviewed to determine whether an applicant meets the qualifications outlined in the job vacancy notice (posting).

* Responses to supplemental questions are considered part of the application; failure to respond will result in disqualification.

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