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Energy Enrollment Representative

4 weeks ago

WilkesBarre, United States The Market Social Full time

This full-time role focuses on customer service and sales enrollments for cutting-edge technology services. Ideal for those passionate about renewable energy, solar, technology and customer service, this position offers a chance to be part of a dynamic and growing team.

Why This Role?

  • Compensation Structure: Begin with paid training lasting up to two weeks. Enjoy an hourly wage, paid weekly, based on experience, with the potential for uncapped commissions for new customer enrollments.
  • Career Growth: Gain hands-on experience in sales and customer service with clear opportunities for professional advancement.
  • Work Environment: Join a supportive team dedicated to promoting innovative technology services and providing top-notch customer experiences.

Responsibilities:

  • Customer Enrollment: Facilitate the enrollment process for new customers using tablets or smartphones, introducing and signing them up for the client’s renewable energy options
  • Brand Representation: Serve as a brand ambassador by effectively communicating the benefits of the client’s products and services to prospective customers.
  • Customer Service: Deliver exceptional service by addressing customer inquiries, resolving issues, and guiding them through the enrollment process.
  • Sales Focus: Concentrate on new customer enrollments, striving to meet and exceed performance targets.
  • Product Knowledge: Acquire and apply comprehensive knowledge of the client’s technology services, including mastering sales scripts and rebuttals to handle customer objections.
  • Basic Math Skills: Apply basic math skills to assist with transactions and ensure accurate billing.
  • Technology Proficiency: Utilize tablets or smartphones efficiently to facilitate the enrollment process.
  • Feedback and Reporting: Maintain accurate records of enrollment activities and customer interactions, contributing to ongoing performance metrics and improvements.

Requirements:

  • Availability: Full-time availability required, including some weekends.
  • Skills: Strong communication skills, ability to quickly learn and apply sales scripts and rebuttals, and proficiency in basic math.
  • Tech Savvy: Comfortable using technology such as tablets and smartphones for customer enrollments.
  • Customer Service: Demonstrated ability to provide high-quality customer service and manage inquiries effectively.
  • Motivation: Self-driven with a focus on achieving sales targets and boosting customer enrollments.

Compensation and Benefits:

  • Hourly Training Pay: Competitive hourly wage during the training period
  • Base Salary: Hourly wage based on experience, paid weekly.
  • Uncapped Commissions: Additional earnings through commissions based on successful customer enrollments.
  • OTE: Potential for significant earnings based on performance.
  • Career Development: Opportunities for career growth and advancement within the company.
  • Work Environment: Join a collaborative team focused on learning, development, and success.
Additional information:Employment type: Full-time