Associate Director of Financial Aid

2 months ago

Monroe Township, United States InsideHigherEd Full time
Position Title:

Associate Director of Financial Aid

Is this position an essential position?:

No

About Susquehanna:

Susquehanna University is the future-ready institution for today, invested in cultivating intellectual grounding, active learning and global citizenship for all students. Renowned as one of the finest U.S. national liberal arts colleges, Susquehanna inspires and challenges 2,200 enterprising, bright-minded students studying the arts, business, humanities and sciences. Our students seize opportunities through exceptional worldwide internships, expert-guided research and an acclaimed study-abroad program, leading to a transformative education that empowers each graduate to realize their unique potential and lead a successful and meaningful life.

The Susquehanna River Valley with its fresh air and overall pleasant year-round climate, provides four distinct seasons amidst a backdrop of vibrant autumn foliage, occasional winter snowfalls, flower-filled springs and warm summer evenings illuminated by fireflies. Nearby outdoor recreational areas for hiking, kayaking, fishing and skiing — and the bustling cultural and commerce hubs of New York City, Washington D.C., Baltimore and Philadelphia within a three-hour drive — present abundant opportunities for learning and discovery.

Position Summary:

Join Our Passionate TeamAre you an experienced financial aid professional looking to make a significant impact on students’ lives? Susquehanna University is seeking a dedicated and dynamic Associate Director of Financial Aid to lead our financial aid programs and help students achieve their educational dreams.
Why You’ll Love This Job:

  • Influence and Impact: Play a crucial role in recruiting and retaining students by managing our comprehensive financial aid programs.
  • Collaborative Environment: Work closely with various university departments to streamline processes and enhance student experiences.
  • Professional Growth: Provide training and support to staff, ensuring continuous development and expertise in financial aid regulations and procedures.


Your Role and Responsibilities:
  • Financial Aid Program Management: Plan, develop, and implement student financial aid programs, ensuring compliance with federal, state, and institutional regulations.
  • Exceptional Customer Service: Deliver outstanding financial aid counseling and support to students and their families, guiding them through the financial aid process.
  • Interdepartmental Collaboration: Coordinate with departments such as Admissions, Residence Life, and Athletics to streamline processes and support student success.
  • Award Management: Execute financial aid awarding and packaging policies, maximizing the utilization of funds to meet enrollment goals.
  • Regulatory Compliance: Stay current with federal and state financial aid regulations, ensuring compliance and accurate administration of aid programs.

Join Us in Creating an Inclusive Culture: At Susquehanna University, we are dedicated to fostering a community that embraces diversity and inclusion. You’ll play an essential role in creating an environment that respects and celebrates differences.

Apply Today Become a vital part of our university community and contribute to the success of our students. Apply now to advance your career and make a difference at Susquehanna University.

For a full job description, click here.Required Qualifications:

EducationBachelor’s degree required.

ExperienceFive years of financial aid leadership experience required.Knowledge, Skills, AbilitiesThe person in this position will possess the knowledge of federal and state regulations pertaining to the delivery of financial aid funds for higher education, have experience with technological resources including a wide variety of software programs and applications including but not restricted to university ERP systems, word processing, spreadsheets, and databases, and have knowledge of federal tax forms and financial aid application forms.They will be skilled in math and accounting procedures to reconcile student and financial aid fund accounts and be skilled and have experience in customer services to provide excellent customer care. They will have the ability to communicate in verbal and written form to ensure shared understanding of information, ability to manage multiple tasks and deadlines and the ability to navigate sensitive financial & personal situations of students/ parents.Physical DemandMust be able to remain in a stationary position for extended periods of time indoors. Exposure to repetitive motion of the fingers, hands, and wrists daily. Use of a PC and telephone, photocopier, and facsimile machine approximately 95% of the workday. Position requires the ability to occasionally lift ten pounds.

Benefits Eligible:

Yes

Number of Months:

12 months

Status:

Full-Time Benefits Eligible

Posting Date:

07/12/2024

Closing Date:

08/12/2024

Full-Time/Part-Time:

Full Time

Open Until Filled:

No

Posting Number:

AH01215

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