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Academic Advisor

2 months ago

Denton, United States InsideHigherEd Full time

Title: Academic Advisor

Employee Classification: Academic Advisor

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-College of Lib Arts & Soc Sci

Department: UNT-CLASS-Student Services-120200

Job Location: Denton

Salary: $42,840

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The mission of UNT's College of Liberal Arts and Social Sciences is to kindle the thirst for truth, justice, and beauty; to foster cultural literacy and scientific investigation; and to cultivate thinking, speaking, and writing abilities characterized by clear expression and logically coherent, evidence-based arguments. We see these as the values, forms of knowledge, and skills most needed by citizens of a democracy and by productive members of the global workforce.

The College of Liberal Arts and Social Sciences Advising Office's mission is to teach, assist, and empower students to define, clarify and achieve academic and personal goals through professional, caring service.

Position Overview

This position is responsible for advising students on degree/program requirements and course scheduling. Maintains and updates student status records, transcript evaluations, degree plan audits, and graduation applications. Responsible for taking a leadership role in training and mentoring other advisors, participating in outreach/recruitment activities, managing special projects and/or serving as a subject matter expert on specialized majors and determining how transfer credits apply toward degree requirements.

Minimum Qualifications

Bachelor's Degree and two years' of experience in student affairs, student services, counseling, or professional academic advising.

Knowledge, Skills and Abilities

  • Strong presentation skills
  • Strong problem-solving skills.
  • Ability to use a variety of complex computer applications.
  • Ability to communicate effectively with diverse populations verbally and in writing.
  • Ability to develop and maintain effective working relationships.
  • Ability to work independently and lead project teams effectively.
  • Considerable knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate).

Preferred Qualifications

None

Required License/Registration/Certifications

None

Job Duties:

Advising Policy:

  • Performs advanced advising work in the College of Liberal Arts and Social Sciences regarding degree requirements and complex academic issues.
  • Interprets and makes decisions regarding academic policies.
  • Provides advanced advising services for complex degree audits.
  • Evaluates progress to graduation.
  • Assumes many of the applicability decisions done by faculty advisors in departments.

Advising Communication with Students:

  • Corresponds with students concerning questions about degree requirements, transfer hours, etc. via various forms of communication when the student is not present.
  • Provides information and answers questions for prospective students and parents.
  • Assists students with exploring other degree options or majors when necessary.
  • Advises students on ways to enhance and market their degree utilizing career related resources.
  • Uses creativity and knowledge to advise students on ways to enhance and market their degree utilizing career related resources.
  • Provides appropriate referrals to online and campus resources.
  • Serves as on call advisor for the office serving all CLASS majors by answering phone calls, emails and seeing walk-ins and/or assisting at the front desk on an as needed basis.

Advising Documentation:

  • Documents advising related work in Salesforce.

Degree Planning:

  • Prepares, updates and checks degree audits of self and others as needed, prioritizing VA, Athletes, Financial Aid and other exceptional degree audits.
  • Advanced evaluation of transfer work to determine degree audit applicability.
  • Confers with supervisor and faculty regarding course substitutions/memos. Makes changes in degree audits when discrepancies or substitutions occur.

Graduation Applications:

  • Processes graduation applications. Advises students when complex problems or questions arise. Informs them of discrepancies, GPA and other requirements.
  • Confers with supervisor, faculty, and Registrar's Office concerning complex course substitutions/memos.

Orientations:

  • Serves as a resource and problem solver in college orientation sessions.
  • Evaluates transfer course application toward University Core and CLASS Requirements.
  • Conducts departmental orientation advising session and academic planning presentations as needed.

Advising Related Responsibilities:

  • Reviews and updates both three and four-year plans, catalog copy, encoding in U.achieve, and major specific articulation guides for area community colleges.
  • Researches and recommends approval/disapproval of duplication and equivalency requests from Registrar's Office.
  • Participates in recruitment programs for targeted populations (Eagle Landings, Preview Day, etc.).

Leadership:

  • Assists with training of Associate Academic Advisors as needed.
  • As a project leader, performs advanced assignments. Manages and prioritizes paperwork or projects for the individuals specific Academic Advisor assignments and maintains procedural documentation for them.
  • Effectively communicates information to team, supervisor or office regarding the individuals' responsibilities.
  • May facilitate various retention programs/outreach for targeted populations.

Cooperation Professionalism:

  • Promotes good will with students and is effective in handling a variety of student situations.
  • Works in a professional cooperative manner with faculty and staff across campus.
  • Demonstrates an ability to be an effective team member of the office by assisting others when needed.
  • Performs all duties in a professional manner.
  • Participates in functions events outside of the normal work schedule.
  • Greets all office visitors in a friendly, cooperative and helpful manner.
  • Participates in professional development opportunities.

Work Schedule:

M-F, 8:00a.m.-5:00p.m.; some evenings, weekends, and off-site

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.