Financial Counselor Admitting DT

5 months ago


Naples, United States NCH Healthcare System Full time
DEPARTMENT: 18241 - AdmittingLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Financial Counselor is responsible but not limited to complete and accurate patient registration, verifying/authorizing insurance benefits, collecting patient responsibility. Obtaining and accurately entering into the computer system patient or guarantor demographics and insurance information along with the proper coding. He/she is responsible for financial counseling the patient/guarantor for the optimal resolution of the patients account according to the patient’s insurance requirements, collections of payment, charity review or referring the patient for eligibility determination. He/she is responsible for collecting out of pocket expenses from patients/guarantors that have the ability to pay. Continuous monitoring of department schedules to ensure financial requirements are met prior to patient’s arrival. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

· Obtain and enters accurate patient demographics, financial information and codes for a complete registration for patients scheduled for services.

· Ensures insurance benefits are verified and authorized prior to services. Determine if information provided is applicable for services requested i.e.: workers comp, liability, levels of Medicaid eligibility and specific policy benefits. If applicable reports any issues with obtaining authorization prior to services to Lead, Supervisor or Manager (paging appropriate person if unavailable by phone or in person).

· Evaluates patient/guarantors financial status (insured or self-pay) to determine the patient/guarantors financial responsibility.

· Counsels patients/guarantor to determine their ability to pay. Counsels patients/guarantor to determine financial hardship/charity. Offers self-pay discount or refers patient for assistance with eligibility vendor if eligible.

· Collects co-pays/co-ins/deductibles, deposits, private room and self-pay balance. Either prior to services, walk-in services or inpatients.

· Comprehend insurance information and verification/authorization process. Knowledge to navigate via internet or phone contact to determine insurance coverage and benefits, authorizes, verify services and confirm patients/guarantors insurance information and responsibilities.

· Maintains knowledge of policy and procedures related to resolution of patient’s accounts i.e. self-pay discounts, charity policy, internet web sites or phone contact to insurance for determining patient’s responsibility.

· Maintains knowledge of the revenue cycle to include billing process and patients/guarantor options along with understanding managed care agreements.

· Review accuracy of work performed correcting errors assuring accuracy of info obtained and work processes documenting appropriately in the patient account notes. Meets or exceeds the departments pre-determined productivity standards.

· Works with physician’s office staff to obtain and provide information necessary to obtain authorization for services.

· Documents detailed and specific information in patient account notes for reference to work performed.

· Provides estimates using applicable tools for patients for physicians as requested.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

· High School Diploma or GED required.

· Minimum of 1 years of experience in a combination of excellent customer service skills and financial counseling or cash collections preferred.

· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows



  • Naples, Florida, United States NCH Healthcare System Full time

    Job SummaryThe Financial Counselor Admitting DT is responsible for ensuring accurate patient registration, verifying insurance benefits, and collecting patient responsibility. This role involves obtaining and accurately entering patient demographics and insurance information into the computer system, as well as providing financial counseling to patients and...


  • Naples, Florida, United States NCH Healthcare System Full time

    Job SummaryThe Financial Counselor is a key member of the Admitting Department, responsible for ensuring accurate and complete patient registration, verifying and authorizing insurance benefits, and collecting patient responsibility. This role requires strong communication and interpersonal skills, as well as the ability to navigate complex insurance...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 18241 - AdmittingLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Per DiemWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 28241 - Admitting North NaplesLOCATION: 11190 Health Park Blvd, Naples, FL, 34110WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of...


  • Naples, Florida, United States NCH Healthcare System Full time

    Financial Counselor Job SummaryThe Financial Counselor is responsible for ensuring accurate patient registration, verifying insurance benefits, and collecting patient responsibility. This role requires excellent customer service skills and financial counseling expertise to resolve patient accounts according to insurance requirements.Key...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 18241 - AdmittingLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeWORK SCHEDULE: 12 Hour NightABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations...

  • Financial Counselor

    6 months ago


    Naples, United States Pine Ridge Physicians Regional Health System Full time

    Works with health insurance providers to determine coverage and benefit limits. Advises patients of procedure costs and alternative sources of funding. May arrange for referrals or second opinions. Relies on experience and judgment to plan and accomp Financial, Counselor, Healthcare, Education


  • Naples, Florida, United States NCH Healthcare System Full time

    Job SummaryThe Patient Registrar Admitting Coordinator is responsible for ensuring accurate and up-to-date patient information is entered into the computer system. This includes verifying demographics, insurance information, and obtaining necessary documentation from patients. The ideal candidate will possess excellent communication skills, be able to work...

  • Financial Counselor

    7 days ago


    Naples, United States Collier Physicians Regional Medical Center Full time

    This position is for a per diem opportunity. Works with health insurance providers to determine coverage and benefit limits. Advises patients of procedure costs and alternative sources of funding. May arrange for referrals or second opinions. Relies Financial, Counselor, Healthcare, Education


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 28241 - Admitting North NaplesLOCATION: 11190 Health Park Blvd, Naples, FL, 34110WORK TYPE: Per DiemWORK SCHEDULE: VariableABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 28241 - Admitting North NaplesLOCATION: 11190 Health Park Blvd, Naples, FL, 34110WORK TYPE: Per DiemWORK SCHEDULE: VariableABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 17070 - Pharmacy DTLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Part TimeWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations...

  • Financial Advisor

    2 weeks ago


    Naples, Florida, United States Pine Ridge Physicians Regional Full time

    Job SummaryWe are seeking a skilled Financial Counselor to join our team at Pine Ridge Physicians Regional. As a key member of our healthcare team, you will work closely with patients to understand their financial needs and provide guidance on coverage and benefit limits.Key ResponsibilitiesCollaborate with health insurance providers to determine coverage...


  • Naples, Florida, United States Collier Physicians Regional Medical Center Full time

    Financial Counselor Role at Collier Physicians Regional Medical CenterThis position involves working with health insurance providers to determine coverage and benefit limits. Key responsibilities include advising patients on procedure costs and alternative sources of funding. Additionally, the role may involve arranging for referrals or second opinions. The...


  • Naples, Florida, United States Bank of America Full time

    Job Title: Financial Solutions AdvisorJob Summary:We are seeking a highly skilled Financial Solutions Advisor to join our team at Bank of America. As a Financial Solutions Advisor, you will be responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals.Key Responsibilities:Triage client leads...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 17091 - Physical TherapyLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: FULL TIMEWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations...


  • Naples, Florida, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Healthcare Counselor

    3 weeks ago


    Naples, United States Erickson Living Full time

    Location: Siena Lakes by Erickson Senior Living The Clinical Health Care Counselor is responsible for presenting and selling Continuing Care to prospective external and current internal residents. Compensation: Commensurate with experience up to $80,000 / year. How you will make an impact: Tour prospective external residents and current...


  • Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 16210 - Operating RoomLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest...


  • Naples, United States NCH Healthcare Full time

    ABOUT NCH NCH is a locally governed non-profit healthcare system in Southwest Florida that offers premier comprehensive care. We are committed to providing nationally recognized, quality health care and are transforming into an Advanced Community Healthcare System(TM). Join us in our mission to help everyone live a longer, happier, healthier life. JOB...