Knowledge Manager, Mid

4 weeks ago

Fort Meade, United States Jacobs Full time

Your Impact:

Jacobs is seeking experienced Knowledge Managers (KM) to support the U.S. Army. Knowledge Managers support development of KM systems by designing and implementing SharePoint process improvement solutions; aligning processes and technology to enable information sharing; shaping workflows and processes with peripheral databases, content management, and records management systems; compiling reports on performance, usage metrics, and future requirements; and disseminating intelligence products across separate networks and portals.

Responsibilities:

  • Produce KM SOPs to guide KM efforts within the organization and assist implementation of the KM structure, practices, and governance model.
  • Publish analysis and assessments of the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG). 
  • Facilitate the KMWG and enable collaboration by disseminating information to individuals or groups. 
  • Publish KMWG minutes and recommendations for the next meeting to the SharePoint KM portal and in email to Government personnel.
  • Conduct surveys and interviews to increase the effectiveness of information sharing within and outside of the organization, as well as vertically and laterally.   
  • Ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans; custom workflows and site themes; SharePoint content management with Microsoft Office applications; and transfer of content from shared drives and other repositories to SharePoint.
  • Provide status updates on actual vs. planned task progress made; schedule status, surveys/interviews conducted; meetings attended; issues and recommendations. 
  • Review operations files, analyses, and operational data queries to provide CI Operations Trends and Strategic Communications support and articulate operational leads, gaps, vulnerabilities, and trends.

#divergent #dvscyber

Here’s What You’ll Need:

  • Minimum 8 years’ relevant knowledge management experience; with a portion of the experience within the last 2 years.
  • Must have Security Plus certification.
  • Must have completed a Site Collection Administration training course equivalent to Microsoft MS55033.
  • Education: Bachelor’s degree in relevant field.
  • US government clearance: Current Top Secret/SCI

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