ServiceNow Developer

4 weeks ago

Warrenton, United States Jacobs Full time

Your Impact:

The mission of the Jacobs Lone Wolf Team is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES). The DCIN-TS ES is a DoD provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff.

Responsibilities:

  • Design and develop ServiceNow applications and services
  • Make recommendations and participate in implementing ServiceNow requirements
  • Take ownership of complex business requirements and work them to completion
  • Provide architectural controls and impact analysis for new requirements
  • Continually identify opportunities for improvement, such as combining similar solution needs
  • Partner with team leads to implement technical best practices, policies, and procedures
  • Research and stay current in ServiceNow products and applicable integrated technologies
  • Create and maintain a detailed view of the ServiceNow architecture
  • Align ServiceNow platform capabilities to established business strategies
  • Assist with estimating release level of effort
  • Contribute to ServiceNow software releases through configuration tasks and feature delivery
  • Optimize stability and usability of ServiceNow through regular application maintenance
  • Provide day-to-day operational support and ticket resolution
  • Collaborate with team members to design best solutions for technical issues

#DIVERGENT #DVSTIS

Here’s what you’ll need:

  • Active Top-Secret clearance with SCI 
  • 5 years of experience with software design and development
  • 3 years of experience with ServiceNow platform administration, on-premises self-hosted installations, ongoing operations, and maintenance of the environment
  • 3 years of experience with ServiceNow development, including Glide, scripting, business rules, client scripts, data imports, custom applications, and development methods
  • ServiceNow Certified Systems Administrator Certification
  • CompTIA Security Certification
  • Experience working with Web technologies, including JavaScript, Ajax, HTML, and CSS
  • Experience with LDAP integration and Web Service integration such as API Web Services
  • Experience with ServiceNow development APIs and Single Sign-On configuration and administration
  • Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support

Preferred:

  • ServiceNow Implementation Specialist Certification
  • ITIL v3 Foundations or additional ServiceNow Certification, including Certified Application Developer, Certified System Administrator, or Certified Implementation Specialist
  • Experience with ServiceNow ITSM, ITOM, HWAM, SWAM, and SPM modules
  • Experience with Agile and Scrum methodologies and participation in software development life cycle
  • Experience with requirements management
  • Experience creating quick proof-of-concepts
  • Experience coordinating between cross-functional teams

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