Admissions Counselor-Fayette

Job Title: Admissions Counselor-Fayette Location: Clayton State University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292650 About Us Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development. The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.Job Summary Clayton State University seeks a skilled and collaborative individual to join the Admissions department as part of our recruiting team. This position is responsible for relationship development with partners and high schools, prospect generation, student application assistance, and follow-up within a specific territory. This team member contributes to the successful accomplishment of the University's enrollment objectives by promoting university programming and assisting clients in the application process. The Admissions Counselor will periodically assist with application processing within the prospect pool, including but not limited to dual enrollment, first-year, adult, and readmit populations. This position regularly deals with personal and confidential information. Confidentiality must be respected and guarded by this team member. Honesty, integrity, and outstanding interpersonal skills are required.Responsibilities Recruitment and OutreachThe person in this position will perform several tasks, including promoting the university's academic offerings by managing a recruitment territory consisting of high schools or technical schools in and out of the state; attending targeted fairs, scheduling on-site and off-site visits. This position also works with internal and external partners to promote the university and increase enrollment.Establish professional relationships with high schools, technical schools, etc. that lead to desired recruitment goals or, outlined within MOU agreements.Perform high-level engagement with admitted students through a personalized approach to convert them to enrolled students.Responsible for the receipt, handling, and recording of official and confidential student admission documents to ensure they are timely processed.Assisting with on-campus EventsParticipates in on-campus events designed to support Clayton State University's efforts to recruit and retain students. These events occasionally occur on evenings and/or weekends with on-campus events such as: Freshman Preview Day, Orientation, and other special events with the community and outside partners.Responds to student inquiries by working the front desk; responds to assigned work tickets and email inquiries from students, parents, and counselors.Creates and updates on and off-campus events in CRM.Fulfills other duties as assigned.Admissions and ProcessingResponsible for the receipt, handling, and recording of official and confidential student admission documents to ensure they are processed on time.Routinely processes admission records and documents tasks related to new student enrollment, including data entry, troubleshooting, and reconciliation.Budgetary RequirementsCompleting routine reports related to recruitment, projections, conversions, personal schedule, travel, and programs/expenses.Assists in the compilation of data and drafting reports requested by the university administration.Physical DemandsThis position requires extensive travel. It also involves some lifting, pushing, and pulling when relocating supplies, equipment, and printed materials for use in the office and at events; therefore, lifting between 10-20 pounds is occasionally required.Inter-Departmental RelationshipsThe person in this position also acts cooperatively as a team member of the Office of Admission, while also working closely with the Center for Advising and Retention, Housing and Residence Life, and other departments to provide information about the Clayton State University educational experience and admissions requirements during a variety of professional events, presentations, and workshops.Required Qualifications Bachelor's DegreeCurrent, valid, and unrestricted Georgia driver's licensePreferred Qualifications Master's PreferredKnowledge, Skills, & Abilities Knowledge and SkillsStrong communication and negotiation skills, including professional writing, public speaking, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, event planning, and presentation skills.Proficient with computer applications and programs associated with the position (i.e Element 451, Microsoft Office suite, BANNER, document imaging, student CRM databases, and reporting software)Strong attention to detail and follow-up skillsOutstanding customer service skills and phone and e-mail etiquetteKnowledge of Ellucian Banner software is highly desired.Must have current knowledge of the rules, regulations, and laws pertaining to student records.Excellent interpersonal skills.Must possess critical thinking skills and be able to logically support and make decisions independently.USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Institutional Values Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton State's Statement of Core Values and Code of Conduct can be found online at https://www.clayton.edu/strategic-plan/mission-vision-values and https://www.clayton.edu/human-resources/current-employees/resources-policiesConditions of Employment Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance.Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.Equal Employment Opportunity Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact the Clayton State University Office of Human Resources at (678) 466-4230. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at (678) 466-5445.Clery Disclosure This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.