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Alarm Technician

4 months ago

Sterling, United States Amentum Full time

*Contingent upon contract award*

Position Summary:

Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support, customer account support and support to contract field technicians.

Essential Job Duties:

  • Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support.
  • Provide customer account support.
  • Provide support to contract field technicians.
  • Run reports from databases (RAMIV Preferred), program alarm panels, and operate alarm monitoring software.
  • Create reports, documents, and correspondence using Microsoft Office (Word, Excel, and Outlook).

Minimum Requirements:

  • One year experience in the alarm monitoring, installation and/or service industry.
  • High school diploma or general education development diploma.
  • Must be at least 18 years of age.
  • Must be able to obtain and maintain a Moderate Risk Background Investigation (MBI) USPIS Clearance. Note: US Citizenship is required to obtain a MBI Clearance.
  • Ability to write reports and document events in a concise and accurate manner, including proofreading for grammar, spelling, and punctuation.
  • Ability to speak, read, and comprehend English fluently.
  • Computer proficiency and working knowledge of Microsoft Office.
  • Ability to type a minimum of 45 words per minute.
  • Ability to be flexible with work schedule.

Desired Qualifications:

  • Strong verbal and written communication skills.
  • Strong multi-tasking skills.
  • Ability to communicate complex information to technical and non-technical personnel.
  • Ability to work independently with minimal to no supervision.

Safety Responsibilities:

  • Participate in Amentum’s Fit for Duty program daily.
  • Immediately report any injury or incident to a supervisor regardless of significance.
  • Assess the work area daily for ergonomic or other hazards common to office work.
  • Report to a supervisor any hazard that you are unable to eliminate or control.
  • Participate in safety initiatives like observations, near misses, and safety committees.

Physical and Mental Requirements:

This position regularly works in an office environment with controlled temperature and lighting. This role may require extended periods of sitting, working on computers and communicating with radios and phones. This role requires the ability to hear ordinary telephone and radio conversations with either ear. This role may move equipment weighing up to 40 pounds occasionally.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans