Visit Support Specialist

4 weeks ago

Chapel Hill, United States InsideHigherEd Full time
Department:

Admissions - 541000

Career Area :

Student Services

Posting Open Date:

05/17/2024

Application Deadline:

05/24/2024

Position Type:

Temporary Staff (SHRA)

Position Title :

Visit Support Specialist

Position Number:

20017446

Vacancy ID:

S023286

Full-time/Part-time:

Part-Time Temporary

Hours per week:

30

Position Location:

North Carolina, US

Hiring Range:

$16.00 per hour

Proposed Start Date:

06/10/2024

Estimated Duration of Appointment:

3 months or less

Be a Tar Heel:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit:

The Office of Undergraduate Admissions has the privilege and responsibility of being the primary point of contact for students seeking admission to the University of North Carolina at Chapel Hill as undergraduates. In its role evaluating first-year and transfer students, the office works tirelessly to identify, recruit, admit, and welcome students who will positively contribute to our campus, state, and nation. The office also supports students by providing academic counseling, sponsors hundreds of events encouraging students to further their education, and works to enhance the image of the University locally and nationally. Members of the office understand that their work is intensely public and is closely followed by students and their families; secondary-school teachers and administrators; University faculty and staff; lawmakers; and media.

Position Summary:

The Visit Support Specialist in the Office of Undergraduate Admissions will warmly welcome and provide great care to all prospective students, families, and other visitors to the office; counsel students about admission to Carolina; provide administrative support to the visit and event initiatives within the admissions office; assist students, parents, and counselors who call or email the admissions office regarding admission to Carolina and other inquiries; conduct campus tours or lead campus tours as necessary; and perform other administrative duties as assigned.
Successful candidates will demonstrate an ability to create a welcoming environment within a high-volume visit center or comparable hospitality / customer service environment; work well with colleagues, students, parents, and educators and treat all with great care; effectively prioritize work, manage time, and demonstrate attention to details; demonstrate sound judgment; speak and write clearly; solve problems; and think critically.

Minimum Education and Experience Requirements:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Required Qualifications, Competencies, and Experience:

Working with the public.

Preferred Qualifications, Competencies, and Experience:

Working knowledge of ConnectCarolina and Slate.

Campus Security Authority Responsibilities:

Not Applicable.

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