Patient Relations Representative

3 days ago


Chapel Hill, United States InsideHigherEd Full time
Department:

ASOD Comprehensive Oral Health - 436500

Career Area :

Administrative/Clerical Support

Posting Open Date:

05/22/2024

Application Deadline:

07/10/2024

Position Type:

Temporary Staff (SHRA)

Position Title :

Patient Relations Representative

Position Number:

01158831

Vacancy ID:

S023332

Full-time/Part-time:

Part-Time Temporary

Hours per week:

20

Position Location:

North Carolina, US

Hiring Range:

$19.00/hour

Estimated Duration of Appointment:

6 months not to exceed 11 months

Be a Tar Heel:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit:

The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Division of Comprehensive Oral Health works seamlessly across multiple specialties to ensure patients experience frictionless oral health care treatment.

Position Summary:

This position functions as the primary point of contact for the daily patient account functions, cashiering, addressing and resolution of insurance inquiries, reconciliation of patient account balances, and perform the end of day reconciliation for depositing the clinic’s accounts receivables. This position is also responsible for any clerical work designated by the Graduate Program Directors or direct supervisor.

Minimum Education and Experience Requirements:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience:

Excellent customer service and problem-solving skills is a must.

Preferred Qualifications, Competencies, and Experience:

Prior work experience in a dental/medical office setting.

Campus Security Authority Responsibilities:

Not Applicable.



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