Current jobs related to Customer Service Representative - Evansville - AT&T
-
Customer Service Representative
1 month ago
Evansville, Indiana, United States American Telephone and Telegraph Company Full timeJob Title: Customer Service Representative SalesAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and turning them into opportunities? We're looking for a talented Customer Service Representative to join our team!About the Role:As a Customer Service Representative, you will be the face of...
-
Customer Service Representative
3 weeks ago
Evansville, Indiana, United States McDonald's Full timeCustomer Service Representative at McDonald'sWe're looking for a Customer Service Representative to join our team at McDonald's. As a key member of our restaurant staff, you'll play a vital role in ensuring our customers have an exceptional experience.Key Responsibilities:Greet and Welcome CustomersAssist with OrdersCollaborate with the TeamEnsure Clean and...
-
Customer Service Representative
2 weeks ago
Evansville, Indiana, United States U-Haul Full timeCustomer Service RepresentativeAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative.Responsibilities:Assist customers with U-Haul products and services, providing exceptional service and support.Use U-Scan technology to manage...
-
Customer Service Representative
6 days ago
Evansville, Indiana, United States McDonald's Full timeCustomer Service RepresentativeAt McDonald's, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll be the face of our brand, greeting and welcoming customers to our restaurant. Your role will involve assisting customers with their orders, ensuring they have a great experience, and collaborating with the rest...
-
Customer Service Representative
1 week ago
Evansville, Indiana, United States OneMain Financial Full timeCustomer Service RepresentativeAt OneMain Financial, we're looking for a Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, understanding their needs, and providing solutions to meet their financial goals.Key Responsibilities:Respond to...
-
Customer Service Representative
1 month ago
Evansville, Indiana, United States Dal-Tile Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dal-Tile, a subsidiary of Mohawk Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, addressing their inquiries and...
-
Customer Service Representative
1 week ago
Evansville, United States OneMain Financial Full timeAt OneMain Financial, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service to our clients, resolving account issues, and working with customers to find solutions that meet their needs. Key Responsibilities: Respond to customer...
-
Customer Service Representative
4 weeks ago
Evansville, Indiana, United States German American Full timeJob Title: 866 PT Customer Service Specialist - Evansville, INJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at German American Bancorp. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and...
-
Customer Service Representative
1 month ago
Evansville, United States ePackage Supply Full timeCustomer Service Representative ePackageSupply - Evansville, IN 47725 ePackageSupply.com is a highly energetic, growth-focused organization that is looking to add a key team member to our Sales & Customer Service team. As a Customer Service Representative, you will be responsible for handling inbound customer inquiries and order processing. The position...
-
Customer Service Representative
4 weeks ago
Evansville, Indiana, United States ePackage Supply Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Sales and Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for handling inbound customer inquiries and order processing, providing exceptional customer service, and...
-
Customer Service Representative
1 month ago
Evansville, United States ePackage Supply Full timeCustomer Service RepresentativeePackageSupply - Evansville, IN 47725ePackageSupply.com is a highly energetic, growth-focused organization that is looking to add a key team member to our Sales & Customer Service team. As a Customer Service Representative, you will be responsible for handling inbound customer inquiries and order processing. The position...
-
Customer Service Representative
1 month ago
Evansville, United States ePackage Supply Full timeCustomer Service RepresentativeePackageSupply - Evansville, IN 47725ePackageSupply.com is a highly energetic, growth-focused organization that is looking to add a key team member to our Sales & Customer Service team. As a Customer Service Representative, you will be responsible for handling inbound customer inquiries and order processing. The position...
-
Customer Service Representative
4 weeks ago
Evansville, Indiana, United States ePackage Supply Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Sales & Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for handling inbound customer inquiries and order processing, providing exceptional customer service, and...
-
Customer Service Representative
4 weeks ago
Evansville, Indiana, United States ePackage Supply Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Sales & Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for handling inbound customer inquiries and order processing, providing exceptional customer service, and...
-
Customer Service Representative
7 days ago
Evansville, Indiana, United States U-Haul Full timeCustomer Service RepresentativeAre you looking for a career in customer service? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your...
-
Customer Service Representative
7 days ago
Evansville, Indiana, United States German American Bancorp Full timeJob Title: Customer Service Representative - Evansville, IN Overview: As a Customer Service Representative, you will be the first point of contact for clients and assist them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. Key...
-
Customer Service Representative
3 days ago
Evansville, Indiana, United States McDonald's Full timeCustomer Service Role at McDonald'sAs a valued member of our team, you will be responsible for delivering exceptional customer service to our guests. Your key responsibilities will include:Greeting and welcoming customers to the restaurantAssisting customers with their orders in a friendly and efficient mannerCollaborating with the team to maintain a clean...
-
Customer Service Representative
2 days ago
Evansville, Indiana, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
4 weeks ago
Evansville, Indiana, United States McDonald's Restaurants Full timeMcDonald's Career OpportunitiesWe're looking for motivated individuals to join our team at McDonald's Restaurants. As a customer service representative, you'll have the opportunity to work in a fast-paced environment and develop valuable skills in customer service, teamwork, and communication.What We OfferA dynamic and supportive work...
-
Customer Service Representative
1 week ago
Evansville, Indiana, United States OneMain Financial Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our OneSupport team, you will provide exceptional customer service and technical support to our internal customers.Your primary responsibilities will include:Providing technical assistance and support to internal customers via...
Customer Service Representative
2 months ago
Job Description:
In this role, you will be supporting our exciting Connected Car business.
This position offers a $2,500.00 sign on bonus paid out as follows: first $500 payment 30 days after hire date, second $1,000 payment 6 months after hire date and third $1,000 payment 1 year after hire date.
Save time and apply and complete testing ahead of time.
***This job reports to our 5101 Vogel Road, Floor 1, Evansville, IN 47715 location. If considered, you must be able to report to this location.***
"If you are considering jobs like Customer Service Representatives, Sales Associate, or Call Center Agent, this career move would be a great fit"
This is your opportunity to be the voice of AT&T – a global leader in communications and technology, working from home As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.
How you’ll make an impact:
In this multi-faceted role, you’ll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly goals and to ultimately deliver an outstanding customer experience.
What your day-to-day will look like:
• You’ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers.
• You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.
• You’ll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.
• With your key knowledge, you’ll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
• You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.
• Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.
• Additional responsibilities may include, outbound calls and customer call-backs, Tier 2 ticket support, escalation investigations, and email follow-up.
• In this full-time Hybrid position (40 hours/week) you’ll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.
What you can look forward to:
• Paid training you’ll complete from in-center and home, and additional resources to support you.
Our Customer Service Representatives earn $784.50 Weekly + incentives. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
What we’re looking for
• Call center or customer service experience.
• Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
• Advanced typing/keyboarding skills
• Ability to adapt in a dynamic, fast-paced environment that caters to a variety of customer situations, including defusing difficult customer situations and the ability to maintain a professional demeanor in stressful situations.
WFH Requirements:
• You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you’ll need to get started (keyboard, monitor, computer, mobile device, etc.)
• Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
• You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you Watch this video and apply today #virtualjob #virtualwork.
Your future is calling. Apply today
Weekly Hours:
40Time Type:
RegularLocation:
Evansville, IndianaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
