Customer Service Representative

2 months ago


Southlake, United States CornerStone Staffing Full time

CornerStone Staffing is sourcing for customer service reps for a hybrid opportunity in the Southlake area


Job Title: Customer Service Rep


Pay: $15 per hour


Schedule: Monday to Friday, 9:00 AM to 6:00 PM

HYBRID - Remote every other week


Description: Will be responsible for managing inbound and outbound calls related to auto and home insurance claims. Your role involves addressing customer inquiries, handling complaints, providing accurate information, and maintaining detailed customer records. The Customer Service Contractor (CSC) department plays a crucial role in ensuring high levels of customer satisfaction by fostering efficient communication and collaboration with other departments such as claims and underwriting.


Key Responsibilities:

Manage incoming and outgoing calls regarding insurance claims efficiently and professionally.

Address customer queries and concerns with empathy and accuracy.

Resolve complaints effectively and escalate issues when necessary.

Provide clear and concise information to customers regarding their insurance policies.

Maintain accurate and detailed customer records in accordance with company policies.

Collaborate closely with other departments, including claims and underwriting, to ensure streamlined processes and excellent service delivery.


Requirements:

Previous experience in customer service or call center environments preferred.

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and attention to detail.

Ability to handle a high volume of calls while maintaining a positive customer experience.

Proficiency with computer systems and ability to navigate multiple applications simultaneously.

Must have a reliable internet connection and a suitable workspace for remote work days.

 



  • Southlake, United States Cavnar Insurance Full time

    Company Description Cavnar Insurance is an Independent Insurance Agency offering Personal and Business Insurance as well as Professional, and Life products. We prioritize maintaining the highest ethical standards and credibility with our clients, carriers, and the public. Role Description This is a part-time Hybrid role for a Customer Service Representative...


  • Southlake, United States Cavnar Insurance Full time

    Company DescriptionCavnar Insurance is an Independent Insurance Agency offering Personal and Business Insurance as well as Professional, and Life products. We prioritize maintaining the highest ethical standards and credibility with our clients, carriers, and the public.Role DescriptionThis is a part-time Hybrid role for a Customer Service Representative at...


  • Southlake, Texas, United States Chicken Salad Chick Full time

    We are seeking a Customer Service Representative to join our team at Chicken Salad Chick. As a representative, you will be responsible for providing outstanding customer service, processing transactions efficiently, and maintaining a positive and welcoming atmosphere in the store.The hourly rate for this position is estimated to be around $14-$18, based on...


  • Southlake, Texas, United States Medical Professionals Full time

    Medical Professionals is seeking a highly skilled Customer Service Representative to deliver exceptional support to our valued members. The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience.About Medical ProfessionalsWe are a healthcare organization dedicated to providing top-notch medical services to our...


  • Southlake, United States FastSigns Full time

    Fastsigns of Southlake is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays 401(k) 50% paid health insurance A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare...


  • Southlake, Texas, United States Glenda K Long Petkus Full time

    Job OverviewGreetings! We are looking for a highly skilled Customer Service Representative to join our team at Glenda K Long Petkus. As an Insurance Service Agent, you will be responsible for delivering top-notch customer service and meeting sales targets.Key Responsibilities:Deliver exceptional customer service via phone and in-personMeet or exceed monthly...


  • Southlake, Texas, United States Jared Full time

    Job Title: Customer Service RepresentativeCompany Overview: Jared, a renowned jewelry store, is seeking a skilled Sales Associate/Jewelry Specialist to provide an exceptional customer experience.Estimated Salary: $40,000 - $60,000 per year based on location and performance.Job Description:Provide superior service to valued customers.Engage customers in...


  • Southlake, Texas, United States Chicken Salad Chick Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Chicken Salad Chick. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests and ensuring a positive dining experience.The ideal candidate will have excellent communication skills, a friendly demeanor, and the...


  • Southlake, Texas, United States Medical Professionals Full time

    OverviewMedical Professionals is a dynamic organization dedicated to delivering exceptional patient care and support. As a Customer Service Representative, you will be an integral part of our team, helping us achieve our mission.Estimated SalaryThe estimated annual salary for this role is $55,000 - $65,000, depending on experience and location.Job...


  • Southlake, Texas, United States Organic Mattresses Dfw Llc Full time

    Job Title: High-End Customer Service RepresentativeEstimated Salary: $38,000 - $58,000 per yearAbout the JobWe are seeking a highly skilled and motivated High-End Customer Service Representative to join our team at Organic Mattresses Dfw Llc. The successful candidate will be responsible for providing exceptional customer service and building relationships...


  • Southlake, United States Fiber First Full time

    Do you have a knack for helping others? Are you someone who enjoys bringing a positive and optimistic attitude to help others find the best solution? If so, we encourage you to apply for the Customer Service Representative position at FiberFirst. This role is an invaluable part of the success of FiberFirst and will serve as an intermediary for customers,...


  • Southlake, United States Fiber First Full time

    Do you have a knack for helping others? Are you someone who enjoys bringing a positive and optimistic attitude to help others find the best solution? If so, we encourage you to apply for the Customer Service Representative position at FiberFirst. This role is an invaluable part of the success of FiberFirst and will serve as an intermediary for customers,...


  • Southlake, Texas, United States Barger & Associates Full time

    About UsBarger & Associates is a respected insurance agency in Southlake, boasting 23 years of experience in delivering top-notch service to our clients.We foster a culture of inclusivity, promote professional growth, and maintain a dynamic team environment.Role OverviewAs an Insurance Customer Service Representative, you'll be part of a team led by an...


  • Southlake, Texas, United States FASTSIGNS #10503 Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at FASTSIGNS #10503. This is an exciting opportunity for a motivated individual to provide exceptional customer service and contribute to the success of our sign industry business.ResponsibilitiesAct as the primary point of contact for current and prospective...


  • Southlake, Texas, United States Chicken Salad Chick Full time

    **Job Summary:**We are seeking a highly motivated and enthusiastic individual to join our team as a Cashier at Chicken Salad Chick. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and working collaboratively with our team to achieve sales...


  • Southlake, Texas, United States Old Navy Full time

    At Old Navy, we're looking for a Customer Experience Representative who can bring our brand to life. As a Sales Associate, you'll be the face of our company, delivering exceptional customer service and exceeding sales targets. With a strong passion for fashion and a keen sense of style, you'll execute company processes & procedures with finesse and poise.Key...


  • Southlake, Texas, United States Sundance Catalog Full time

    Duties and ResponsibilitiesGreet and welcome customers as they enter with genuine enthusiasm Provide exceptional customer service by outfitting customers and meeting their needs Tell the product story, features, and benefits of jewelry and merchandise Process register transactions accurately and efficiently Assist the store in achieving budgeted sales


  • Southlake, Texas, United States Serenity Healthcare, LLC Full time

    Serenity Healthcare, LLC is seeking a Full-time Front Desk Receptionist for our Southlake office.Job DescriptionThe ideal candidate will have excellent verbal and written communication skills, with the ability to multitask in a fast-paced environment. This role requires a high school diploma or equivalent, as well as 1+ year of full-time customer service...


  • Southlake, Texas, United States Medical Professionals Full time

    The Support Services Representative role at Medical Professionals offers an exciting opportunity for a skilled individual to join our team. As a Support Services Representative, you will be responsible for delivering exceptional support to our valued members.About UsOur company is dedicated to delivering high-quality care to our patients. We pride ourselves...


  • Southlake, Texas, United States Vic Mclane - State Farm Agent Full time

    Responsibilities:Manage client accounts and update information in the database.Assist clients with policy changes and inquiries.Process insurance claims and follow up with clients on claim status.Coordinate with underwriters to ensure timely policy issuance.We are looking for a detail-oriented and sociable professional with excellent customer service skills...