Customer Service Outreach Representative

3 weeks ago


Fresno, United States Apex Premier Management Full time

We rely on our skilled Customer Service Outreach Representatives to launch, support, and optimize client services across all platforms. As a trusted partner to leading telecom companies nationwide, we are looking for a dedicated Customer Service Outreach Representative to join our team. Our mission is to enhance every customer interaction, build long-term loyalty, and ensure a smooth, positive service experience for businesses. We combine industry knowledge with hands-on support to help our customers receive the latest technology. If you're passionate about delivering reliable, customer-first solutions, we want to hear from you for our Customer Service Outreach Representative role. Customer Service Outreach Representative Responsibilities: Listen, understand, and take quick action for our customers to help problem solve and offer solutions Assist customers and business owners in selecting the products and services that best suit their technology and communications goals Assist with processing orders and managing account Present upgrades, and new sales purchases and facilitate delivery and installation efficiently and effectively. Maintain excellent time management, and professional customer service at all times



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