Call Center
7 months ago
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Job Details for Call Center Agent Position:
- Schedule: Monday - Friday - various schedule
- Pay Rate: Up to $21.00 per hour
- Dedicated training plan
What’s in it for you as a Call Center Agent?
- No experience necessary, We will train you
- Great company culture
- Team atmosphere where people enjoy what they do
Job Responsibilities & Description for Call Center Agent:
- Responds to inbound and outbound calls
- Collect information needed from patients and log into computer
- Provide excellent customer service to patients, healthcare professionals, and insurance carriers
- Process patient prescription needs successfully
Job Responsibilities & Description for Call Center Agent:
- Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds.
- Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
Job Requirements for Call Center Agent:
- Must have a High School Diploma or GED
- Experience in a call center, customer service, insurance, benefits, marketing, sales, retail, or related area a plus
- Strong attention to detail and interpersonal skills
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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