Import Supervisor
2 months ago
Job Description:
This position is for local residents only.
Sorry, Visa / sponsorship not available.
Import Supervisor
ARC Global Logistics is a medium sized freight forwarder. We have offices in Los Angeles, New York, El Paso, as well as Tijuana, Mexico. ARC is a part of the Hong Kong - based Logimark group.
You will find a positive, professional, friendly, but also demanding and driven environment. We are looking for team members that are ambitious and hard working, but we also value good teamwork and a positive attitude. We are looking forward to meeting you
POSITION: We are looking for an IMPORT OPERATIONS SUPERVISOR AIR & OCEAN
Location: Artesia, CA (however, we will be relocating our office to Long Beach, CA (LGB airport) from August 2024)
Work Hours: 08:30 am to 05:30 am through Mondays to Fridays (paid overtime may be required when needed)
Salary: Depends on experience and ability
Job Type: Full-Time / In-Office
Company: International Freight Forwarder / NVOCC
Basic job description: Assist Operations Manager in the day-to-day operations and management of the import department.
ESSENTIAL FUNCTIONS:
Supervise import operations team, monitor and assist staff with problems and questions.
Additionally to this, the import supervisor will also handle some operational jobs:
- Receive, review and process documentation for an assigned base of accounts, and process documents through the system
- Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
- Coordinate with brokers to ensure timely ISF filings and import customs clearance
- Provide proactive information to the customer regarding arrival, delivery and shipment status
- Ability to handle a shipment from receipt of pre-alert to delivery
- Coordinate with COD customers to ensure payment is received prior to delivery
- Coordinate with truckers to ensure timely deliveries
- Negotiate with vendors on rates when necessary
- Generate and compile various spreadsheets or reports
- Anticipate problems and work on solutions when they happen
- Solve complex problems with tact and calmness
- Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
- Assist and support the Import Manager in supervising the import department
- Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience
QUALIFICATIONS:
- Interpersonal and leadership skills: Able to interact positively and effectively with co-workers, subordinates and supervisors
- Excellent organizational and time management skills
- Excellent written and verbal skills
- Strong computer skills including Microsoft Office
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to work in a team and independently
- Strong knowledge of regulatory compliance with import operations procedures, rules and regulations
EXPERIENCE:
- Minimum 5 years of relevant air and ocean import operations and freight forwarding experience
- Minimum 1-3 years of supervisory experience
- Cargowise Experience a plus
- Ability to read, speak and write Spanish a plus
- Authorized to work in the US for any employers
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