CT Facilitator

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

CT Facilitator- Clinical Quality performs project work of a complex nature with interdisciplinary groups that include administrators, Nursing, Imaging Staff and Medical leaders. Co-leads large system teams and lead projects at a business unit level. Acts as a consultant or facilitator on regulatory, disease certification, patient safety and quality issues. With guidance, designs and deliver educational programs to assist employees, physicians and leadership. Meet safety and quality goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

– Other duties may be assigned.

· Ability to direct, facilitate and coordinate the design and implementation of clinical quality and patient safety initiatives, programs and projects at the business unit level: provide project management support to clinical improvement initiatives.

· Assesses project needs based on evidence based best practice(s) and/or regulatory standards. Guise the selection of appropriate team members to address project needs. Guides and/or develop a work plan including timelines; Ensure team are organized through meeting agendas and method to document goals. Responsibility and progress; Demonstrates the ability to develop an effective communication plan (including education if appropriate); Seek leadership guidance appropriately to assist with the identification of obstacles/barriers to success.

· Demonstrate knowledge and understanding of the science of process improvement and provides formal and informal consultation to all members of the healthcare team and support staff, external customers (including students), and administrative staff in process improvement methodologies, performance measurement, sustain and spread methodologies.

· With leadership, applies various quality improvement processes/tools and ability o initiate, design and develop process improvement project and programs bases on organizational needs; Research “best practices” as initial step; Assists in choice of appropriate measures; Assists in design of the methodology for data collection; Assists in analysis in interpretation of CT data.; Guides CT testing changes, and specifically small test of change.

· Provides formal and informal education to CT staff members and support staff, external customers (including students), administrative staff on patient safety and clinical process improvement performance measurement and management, change management, sustain and spread methodologies, and other key subjects critical to the support of patient safety and clinical performance improvement including external regulatory and quality agencies.

· Demonstrates the ability to communicate, manage knowledge, mitigate error, and support decision making using information technology. 

EDUCATION, EXPERIENCE AND QUALIFICATIONS

· Bachelor’s degree in Heath Science or a related field preferred.

· Satisfactory completion of a formal Radiologic Technology Program in an approved school.

· ARRT Registered in Radiology, CT registered within 1 year of hire or transfer.

· Licensed as a Certified Radiologic Technologist (CRT) in the State of Florida.

· A minimum of five years of clinical experience is required with two years’ project management experience preferred. Experience in delivering educational programs is an asset.

· Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.

· Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.

· Experience with new program/initiative development, implementation and evaluation.

· Ability to act as a change agent, providing direction to others and gaining their support.

· Basic understanding of the research process and statistical analysis.

· Strong leadership/mentoring skills and customer service skills.

· Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.

· Strong oral and written communication skills including presentation skills.

· Computer skills include knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software.

· Understanding of health care cultures including medical and nursing cultures.

· Sound decision-making skills and problem-solving skills.