IT Systems Analyst

Summary

• Best in Class Work Environment
  • 5x Modern Healthcare Best Places to work
  • America’s Greatest Workplaces 2023 – Newsweek
  • Best Employers for New Grads 2023- Forbes
  • Greatest Workplace for Women 2023 - Newsweek
• Benefits
  • Robust, fully customizable benefits package including Medical/Vision/Dental and more
    • No cost eCare visits
    • Employer-provided mental health services for employees and eligible family members
  • Retirement with employer match 
  • Tuition discounts and reimbursement available for continuing your education
  • Free and convenient parking
  • CoxHealth Fitness Center and Child Care discounts
  • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

IT Systems Anlalyst I:

Job Summary

• The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications, mainly Hyland Onbase document imaging application,  and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.   
• The IT Systems Analyst supporting Onbase will interact with end users on system issues, requests for new functionality, or modifications to the existing solution.   This role will also build expertise with OnBase functions and troubleshooting of the solution.  Knowledge of solution-related hardware (scanners), interfaces and import processes is also expected. The OnBase IT Systems Analyst will possess a combination of technical expertise, logic, and strong analytical skills.  This role will successfully complete the Hyland System Administrator certification, and will pursue a detailed understanding of OnBase System functionality, related systems, and the current implementation.  When developing new OnBase solutions for business units, the System Administrator will facilitate gathering of business requirements, creation of the solution design, and configuration of the OnBase system for the new solution.   New solution development may also be done as part of a formal external or internal implementation team. 
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Job Requirements

• Education

• Preferred:  Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience. 

• Experience

• Required:  2 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.

• Skills

• • Basic understanding of healthcare operations and clinical workflows
  • Basic knowledge of inter-related solutions and IT systems knowledge with the aligned application domain.  Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
  • Basic analytical and problem-solving skills; attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work as part of a team.
  • Willingness to learn and adapt to the healthcare environment.

• Licensure/Certification/Registration

• n.a.

IT Systems Analyst II:

Job Summary

• The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems. The Workday IT Solution Analyst is responsible for providing technical and workflow support for Workday, Tecsys, and related Supply Chain applications.

Job Requirements

• Education

• Preferred:  Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience. 

• Experience

• Required:  4 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.

• Skills

• Strong knowledge of inter-related solutions and IT systems knowledge with the aligned application domain.  Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
• Excellent communication and interpersonal skills with department resources.
• Ability to work independently and as part of a team
• Strong understanding of operational workflows.
• Strong documentation skills.
• Ability to lead small to medium size initiatives related to clinical systems improvements

• Licensure/Certification/Registration

• n.a.

IT Systems Analyst III:

Job Summary

• The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems. The Workday IT Solution Analyst is responsible for providing technical and workflow support for Workday, Tecsys, and related Supply Chain applications

Job Requirements

• Education

• Preferred:  Bachelor degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience. 

• Experience

• Required:  6 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Bachelor degree in Computer Science, Information Systems, Healthcare Administration, a related field.

• Skills

• Advanced knowledge of inter-related solutions and IT systems knowledge with the aligned application domain.  Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
• Excellent communication and interpersonal skills with department resources and management.
• Ability to work independently and as part of a team, including cross-functional teams.
• Supports operational efficiency and identifies opportunities for optimization through workflow and application support.
• Provides mentorship and leadership to junior analysts
• Stays current with skills and emerging industry trends

• Licensure/Certification/Registration

• n.a.

IT Systems Analyst IV:

• Job Summary
  • The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.The Workday IT Solution Analyst is responsible for providing technical and workflow support for Workday, Tecsys, and related Supply Chain applications  
• Job Requirements
  • Education
    • Preferred:  Bachelor's  degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience. 
  • Experience
    • Required:  8+ years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Bachelor degree in Computer Science, Information Systems, Healthcare Administration, a related field.
  • Skills
    • • Exceptional knowledge of inter-related solutions and IT systems knowledge with the aligned application domain.  Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
      • Advanced analytical and problem-solving skills
      • Excellent communication and collaboration with clinical leadership and executive management.
      • Ability to work independently and as part of a team including cross-functional teams, and external departments.
      • Ability to lead and mentor junior members of the department.
      • Strategic thinking and alignment of clinical systems with organizational goals.
      • Thought leadership in healthcare IT trends and innovations.
      • Knowledge of emerging technologies, such as telehealth, AI, and precision medicine.
  • Licensure/Certification/Registration
    • n.a.