Supervisory Dental Assistant

4 weeks ago

San Diego, United States Department Of Veterans Affairs Full time
Summary

This Supervisory Dental Assistant position is located at the Jennifer Moreno VA Medical Center, VA San Diego Healthcare System, San Diego, CA. The Supervisory Dental Assistant is responsible for the supervision, administrative management and direction of dental assistants. Typical duties include: making work assignments, monitoring dental assistant performance, resolving daily workplace issues, conducting performance appraisals, and maintaining efficient flow of patient care.



Duties

Functions and Supervisory Duties: Duties listed in this section (a) comprise at least 25% of the Supervisory Dental Assistant's time.

  • Supervises a team of dental employees performing at the GS-O8 level or below. Provides the guidance and technical direction necessary for accomplishing the work of the team. Assures compliance with VA policies. Takes responsibility for the dental team's performance on National dental performance measures/monitors and indicators.
  • Plans and assigns work, assuring the work assignments of employees in the unit are carried out. Coordinates daily work assignments at the start of the shift and throughout the day as the need arises.
  • Monitors the status and progress of work and makes adjustments in accordance with established priorities. Sets and adjusts short-term priorities. Obtains assistance from the Dental Service Chief or designee as needed for major issues or problems which arise.
  • Assesses competency and evaluates the individual performance and progress of subordinate employees. Ensures that the dental assistant's clinical performance meets the dentist's instructions. Hears and resolves employee complaints and workplace issues.
  • Develops performance standards and prepares performance appraisals and performance improvement plans when problems are identified. Approves leave for subordinates.
  • Interviews candidates for dental assistant positions. Recommends appointments, promotions and/or reassignments. Recommends awards and/or recognitions of performance and personnel needs.
  • Issues minor disciplinary actions, such as counseling and warnings. Recommends other action in more serious cases.
  • Provides expert advice on specific tasks, procedures and policies.
  • Identifies developmental and training needs of employees in specific tasks and job techniques. Trains all employees and fee basis providers in computerized dental patient record systems including generating patient consults, exposing, storing and viewing digital images, entry of diagnostic data and preparation of treatment plans.
  • Trains (or makes arrangements for training) team members in the accomplishment of tasks or projects.
  • Maintains current knowledge and answers questions from team members on procedures, policies, and directives.
  • Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the Dental Service Chief or designee on major issues and problems that arise.
  • Develops Standard Operating Procedures (SOPs) for the dental staff for Reusable Medical Device (RMD). Trains and ensures compliance of dental team in SOPs, and reports noncompliance to the Dental Service Chief or designee.
  • Works closely, and serves as the liaison with Sterile Processing Department (SPD) to ensure availability of instruments so that clinical care is not delayed.
  • Works closely, and serves as the liaison with Logistics Service to manage dental supplies and materials to assure adequate stock levels and appropriate storage.
  • Works closely, and serves as the liaison with Pharmacy Service to manage dental supplies and materials to assure adequate stock levels and appropriate storage.
  • Works closely, and serves as the liaison to Prosthetics Service.
  • Serves as the Dental point-of-contact with the Safe Patient Coordinator.
  • Serves as the Dental point-of-contact with the Radiation Safety Officer.
  • Works closely, and serves as the liaison with the Systems Redesign Program to identify ways to improve production or improve quality.
  • Schedules appointments, and serves as the liaison between other schedulers and the providers to maintain efficient and productive use of the providers' patient care time and minimize missed opportunities.
  • Maintains the dental station and treatment area in a clean and operational condition per manufacturer instructions and dental service standards. Assures that the dental treatment area is set up and shut down each work day to maintain security of the clinic area and dental equipment.
  • Delegates these duties as necessary.
Work Schedule: Full time, Mon-Fri, 7:00am-3:30pm
Compressed/Flexible: Not Authorized
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

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