![BREITLING](https://media.trabajo.org/img/noimg.jpg)
Customer Relations Ambassador
4 weeks ago
Position Summary:
The Breitling Customer Relations Ambassador acts as an advisor to the Company's clients, and plays a key role in building strong and lasting relationships with customers. The Customer Relations Ambassador handles inbound calls and chats with customers, providing first call resolution. By demonstrating strong product knowledge and excellent customer service skills, the Customer Relations Associate provides customers with a superior consumer experience while at the same time contributing to the growth and success of Breitling's e-Commerce business. The ideal candidate for this position has luxury retail sales experience, outstanding customer service skills and the ability to convey enthusiasm and passion for the brand during every customer interaction.
Essential Duties/Responsibilities:
Handle inbound calls and live chats; greet customers in a timely, professional, and engaging manner. Provide written responses to customers' inquiries via e-mail with the goal of providing complete and thorough information and achieving resolution of all inquiries. Identify customers' needs, clarify information, take ownership of every scenario, and deliver first call resolution. Display strong selling and negotiating skills; overcome objections and ask probing questions to close sales. Demonstrate drive to meet personal and team qualitative and quantitative targets. Effectively engage customers, build sustainable and growth-driven relationships, and deliver a superior client experience by demonstrating top notch customer service skills. Consistently seek new product knowledge; act as an expert of the brand and its products, including the attributes of each timepiece. Create and update client accounts to develop a client book and maximize all sales and growth opportunities for the Company. Keep clear and complete records of all client conversations in the Company's database, documenting outcomes and any required follow-up action items. Job requirements
Education/Experience
A high school diploma is required. 2+ years in contact center/customer service/retail environment, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. Experience in e-Commerce, particularly luxury retail sector preferred; passion and enthusiasm for the luxury environment required. Ability to learn and absorb extensive information on Breitling's brand history and products. Strong interpersonal and communication skills, and active listening skills. Effectively communicate across diverse groups of clients, employees, and departments, and adapt to different personality types. Customer-focused attitude with high level of professionalism. High level of maturity, poise, and sound business judgement in working within a luxury environment and exceptionally demanding clients. Ability to adapt to new challenges quickly with a positive, team player attitude. Ability to work while multitasking and prioritizing, demonstrating good time management. Well-developed problem-solving skills. Ability to consider additional hours above 40 hours per week as needed. Software Skills
Strong computer skills, including high level of proficiency with Microsoft Office applications. Confidence and technical agility to learn and use multiple applications and systems. Salesforce and SAP experience preferred. Physical Demands:
While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.
-
Customer Relations Ambassador
1 month ago
Wilton, Iowa, United States BREITLING Full timeFounded in 1884, Breitling is a leading Swiss watchmaker. The innovative company defined the modern chronograph and pioneered the navigational tool watch. Today, it's still breaking new ground as a casual, inclusive, and sustainable luxury brand with more than 250 industrial loft-inspired retail locations around the world. Breitling's collections center...
-
Customer Relations Ambassador
4 weeks ago
Wilton, United States Breitling SA Full timeFounded in 1884, Breitling is a leading Swiss watchmaker. The innovative company defined the modern chronograph and pioneered the navigational tool watch. Today, its still breaking new ground as a casual, inclusive, and sustainable luxury brand with more than 250 industrial loft-inspired retail locations around the world. Breitlings collections center around...
-
Customer Relations Ambassador
3 weeks ago
Wilton, United States Breitling SA Full timeFounded in 1884, Breitling is a leading Swiss watchmaker. The innovative company defined the modern chronograph and pioneered the navigational tool watch. Today, it’s still breaking new ground as a casual, inclusive, and sustainable luxury brand with more than 250 industrial loft-inspired retail locations around the world. Breitling’s collections center...
-
After Sales Service Lead Ambassador
1 month ago
Wilton, Iowa, United States Breitling Full timeFounded in 1884, Breitling is a leading Swiss watchmaker. The innovative company defined the modern chronograph and pioneered the navigational tool watch. Today, it's still breaking new ground as a casual, inclusive, and sustainable luxury brand with more than 250 industrial loft-inspired retail locations around the world. Breitling's collections center...
-
Guest Relations Specialist
3 weeks ago
Wilton, United States Tauck Full timeResponsible for leading the resolution of all levels of inquiries, as well as the assignment of issues to various company individuals as needed. This position is considered the “front line” to guest and/or travel advisor inquiries with direct responsibility and oversight for effective timely resolution to ensure retention and increased propensity to...
-
Customer Relations Representative
3 days ago
Wilton, United States Karen O'Brien - State Farm Agent Full timeBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Tuition assistance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be...
-
Customer Relations Representative
1 month ago
Wilton, United States Karen O'Brien - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offSigning bonusTuition assistance Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent...
-
Customer Service Representative
2 weeks ago
Wilton, Connecticut, United States Cannondale Full timeFor more than 50 years, Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive...
-
Customer Service Representative
1 month ago
Wilton, United States Allstate Insurance Agency - Andrea Saunders Full timeJob DescriptionJob DescriptionBenefits:reimbursement of licensing feesGrowth opportunitiesBonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & development Benefits:Paid Time offLunch and Prizes for meeting goalsAnnual Bonus based on performanceReimbursement of Licensing FeesHealth Coverage AvailableTeam...
-
Customer Service Representative
2 weeks ago
Wilton, United States Allstate Insurance Agency - Andrea Saunders Full timeBenefits: reimbursement of licensing fees Growth opportunities Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits:Paid Time offLunch and Prizes for meeting goalsAnnual Bonus based on performanceReimbursement of Licensing FeesHealth Coverage...
-
Customer Service Representative
2 weeks ago
Wilton, Iowa, United States Cbibanks Full time**Customer Service Representative** **Job Type:** Full-time **Location:** Wilton, Iowa **Date Posted:** 8/6/2021 **Apply By:** 12/30/2026 **Job Description:** **GENERAL DESCRIPTION:** Will process customer transactions in a timely, accurate manner, adhering to established Bank regulations, policies and procedures. In addition to teller window transaction...
-
Customer Service Representative
1 month ago
Wilton, United States Cbibanks Full time**Customer Service Representative** * **Job Type:** Full-time * **Location:** Wilton, Iowa * **Date Posted:** 8/6/2021 * **Apply By:** 12/30/2026 **Job Description:** **GENERAL DESCRIPTION:** Will process customer transactions in a timely, accurate manner, adhering to established Bank regulations, policies and procedures. In addition to teller window...
-
Customer Support and Sales Representative
1 week ago
Wilton, United States LMG Connecticut Full timeJob DescriptionJob DescriptionLimitless Management Group is based in Stamford and is looking for a Customer Support and Sales Representative. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business...
-
Customer Service Lead
1 day ago
Wilton, United States Ravago Full timePurpose The role of the Lead Sales Coordinator is to collaborate with the Customer Service Manager in leading the team while operating within Ravago/NA Resale guidelines and procedures. This position will act as the point person for minute-to-minute guidance for the Sales Coordinator team members and will focus on maintaining an organized, efficient,...
-
Customer Service Lead
3 hours ago
Wilton, United States Ravago Greece Group Full timeThe role of the Lead Sales Coordinator is to collaborate with the Customer Service Manager in leading the team while operating within Ravago/NA Resale guidelines and procedures. This position will act as the point person for minute-to-minute guidance for the Sales Coordinator team members and will focus on maintaining an organized, efficient, positive and...
-
Customer Support Competence Engineer
2 days ago
Wilton, United States ASML Full timeThe Customer Support organization at ASML is responsible for the installation, qualification, repair and maintenance of the ASML systems at customers’ site and is responsible for the necessary transfer of know-how to the customer. Locally sited Customer Support branches perform these tasks for the customers within the specific region.Role and...
-
Customer Support Competence Engineer
5 days ago
Wilton, United States ASML Full timeJob ID: J-00301070The Customer Support organization at ASML is responsible for the installation, qualification, repair and maintenance of the ASML systems at customers’ site and is responsible for the necessary transfer of know-how to the customer. Locally sited Customer Support branches perform these tasks for the customers within the specific region.Role...
-
Full Time
1 week ago
Wilton, United States LMG Connecticut Full timeJob DescriptionJob DescriptionLimitless Management Group is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a dynamic and creative entry-level Customer Account Manager to engage our consumer audience in acquisitions and existing...
-
Preschool Chef
1 month ago
Wilton, United States The Learning Experience #335 Full timeJob DescriptionJob DescriptionCooks at The Learning Experience are ambassadors of happiness, creating opportunities every day that reflect our mission to make a difference in the lives of children, their families, and communities.Role Responsibilities:Plan and prepare nutritious meals for children that meet proper nutritional requirements Ensure the safety...
-
Preschool Chef
3 weeks ago
Wilton, United States The Learning Experience #335 Full timeJob DescriptionJob DescriptionCooks at The Learning Experience are ambassadors of happiness, creating opportunities every day that reflect our mission to make a difference in the lives of children, their families, and communities.Role Responsibilities:Plan and prepare nutritious meals for children that meet proper nutritional requirements Ensure the safety...