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Reservations - Reservationist

4 months ago

Orlando, United States Bluegreen Vacations Full time

We're HIRING IMMEDIATELY for an Inbound Reservations Representative onsite at our beautiful Orlando Regional Office

8325 SOUTHPARK CIR, SUITE 200 (2nd Floor) ORLANDO, FL 32819Sales and/or Call Center experience preferredPaid TrainingSchedule: Monday - Friday, 12:30pm 9pm *(Weekend availability required based on business need)

Compensation: $15/ hour + Commission

THIS IS AN IN-OFFICE POSITION

As a  Reservations Representative, you will be assisting our guests and owners with planning an amazing vacation. You’ll be a destination expert who will utilize sales techniques to make recommendations to fit the guests needs. You will also use creative problem-solving skills to direct and positively impact the customer experience.

Responsibilities:

Maximize vacation experiences by utilizing sales techniques to sell additional vacation enhancements, such as – room upgrades, additional nights, attraction tickets and new promotional vacationsEffectively resolve guest issues by actively listening to their concerns, provide solutions and overcome objectionsBe the subject matter expert and have a thorough understanding of our vacation offers, destinations, details of participation and changesMaintain a positive and enthusiastic attitude with guests and peers

What are we looking for?

High school diploma or equivalent (GED)Strong written, verbal and interpersonal communication skillsComputer proficient6 ,months Call Center/hospitality, sales experience preferredMust be able to multitask and work in a fast-paced environment, handling multiple systems at onceAbility to be flexible with work schedule, including overtime, weekends and holidays

Benefits:

Unlimited Income Potential: You will earn base pay + uncapped commissionsPaid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.Career Growth: We believe in developing our current talent, we promote within.Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefitsWork/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organizationAmazing discounts: Hotels, retailers, car rentals, theme parks, and much more