Clinical Nurse Manager

Summary

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director of Clinical Services (DAD-CSU). The Nurse Manager (NM) will report directly to the Regional Nurse Manager (RNM) with the Chief Nurse (CN) as reviewing official. This is a supervisory position.

This position is open to current USPHS officers only. CADs or civilians will not be considered eligible.

Duties

PROFESSIONAL DUTIES AND RESPONSIBILITIES:

1. Understanding theories, concepts, principles, and their relationships underlying the practices of professional nursing to improve the efficiency and quality of work performed or to protect the quality of life or healthcare services, as evidenced by the following:
   • Knowledge of nursing care scope of practice, principles, and procedures in accordance with national, state, and local nursing laws and regulations.
   • Maintains clinical professional skills via continuing education opportunities and clinical practice as needed.
   • Demonstrates/leads culturally competent care in all clinical areas, ensuring needed interpretation and/or translations services are available. Reviews utilization and documentation of translation services within the medical record, provides corrective actions necessary to ensure appropriate use of translation services per IHSC policy.
   • The correctional registered nurse practices ethically per the below:
     • Uses the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) to guide practice.
     • Delivers care in a manner that preserves and protects patient autonomy, dignity, rights, values, and beliefs.
     • Recognizes the centrality of the patient, and when possible, the family as core members of any health care team.
     • Upholds patient confidentiality within legal and regulatory parameters.
     • Assists patients in self-determination and informed decision-making.
     • Maintains a therapeutic and professional nurse-patient relationship within appropriate professional role boundaries.
     • Contributes to resolving ethical issues involving the patient, nurse colleagues, health care providers, correctional personnel, and other stakeholders.
     • Takes appropriate action regarding instances of illegal, unethical, or inappropriate behavior that could endanger or jeopardize the best interests of the patient or situation.
     • Speaks up when appropriate to question health care practice when necessary for safety and quality improvement.
     • Advocates for equitable patient care.
2. Applying a range and depth of knowledge acquired specifically through an intensive learning regimen of the phenomena, theories, and concepts of a scientific body of nursing knowledge, as evidenced by the following:
   • Knowledge of IHSC Directives and guides and accreditation standards.
   • Thorough knowledge of/ability to access/utilize/mentor staff regarding use of agency SharePoint to include directives, guides, training, tools and resources pertaining to the Nursing Services Unit.
   • Providing front line supervision of federal nursing staff (serving as reviewing official) to include registered nurses (RNs), licensed vocational nurses (LVNs), licensed practical nurses (LPNs), and certified nurse assistants on daily clinic processes; monitors nursing processes/provides guidance to meet the standards related to those processes. Supervises between 11-40 federal and contract nurses.
   • Serving as local technical monitor for oversight of contract nursing staff to include registered nurses, licensed practical/vocational nurses, and certified nurse assistants on daily clinic processes; monitors nursing processes/provides guidance to meet the standards related to those processes. Will also certify time worked by contract nursing staff in the IHSC Hours Worked Dashboard.
   • Ensuring the annual nursing competencies and peer reviews are completed following IHSC policy; review and monitors findings and implements appropriate actions to support the safe delivery of nursing care.
3. Creating, exploring, evaluating, designing, and sharing solutions and the validity of their predicted performance to resolve problems, conditions, and issues, as evidenced by the following:
   • Adult learner teaching skills including the ability to communicate with strong written and oral skill noted during the performance of these duties:
     • ability to conduct staff meetings effectively,
     • provide nursing education to all staff as needed, and
     • ability to share/communicate nursing information with local nursing staff in timely manner.
     • conducting staff in-services on general/complex subjects and communicating expected outcomes related to improvement of nursing/medical care; documenting training appropriately per IHSC policy or accreditation standards
     • providing and documenting appropriate health teaching/counseling to provide reinforcement/ guidance to minimize protocol deviations.
     • assisting in the orientation of new healthcare and nursing personnel to guidelines, requirements, and the specifics of the patient population at the local site.
     • participating as a primary or supportive professional nursing mentor in regular one-on-one or group mentoring activities. viii. contributing to support leadership role by developing /presenting two approved nursing education in-services with evaluation criteria annually
4. Other duties as assigned.

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