Deskside Support
Found in: beBee S US - 2 weeks ago
Roles and Responsibilities The role is a customer facing role that requires a self-motivated individual with strong verbal and written skills The role is driven by client service requests raised via phone as well as through internal requests raised via incidents This is a key role in service delivery support desk staff are highly involved in incident management audit controls and user administration The role is 24/6.5 which utilizes a rotating shift pattern to provide coverage Working knowledge of the following Incident/Problem/Change management User Administration Audit Controls Service Level management Knowledge of AIX OS Knowledge of MS Operating Systems Knowledge of Ticketing System Lotus Notes Excellent written communication and verbal Communication
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Deskside Support
Found in: beBee jobs US - 2 weeks ago
Waterbury, Connecticut, United States QData Full timeRoles and Responsibilities The role is a customer facing role that requires a self-motivated individual with strong verbal and written skills The role is driven by client service requests raised via phone as well as through internal requests raised via incidents This is a key role in service delivery support desk staff are highly involved in incident...
