Analyst : IT - Field Ops

 

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Responsibilities: 

Maintain a positive attitude while solving IT challenges, enjoying the benefits of working for a ski company and having fun in a manner that encourages coworkers to do the same. 

Lead and execute small projects, collaborating with team members across the enterprise. Receive training to provide advanced support in network systems and all aspects of IT. Coach new technicians and aid in developing standards for technology support. Demonstrate ownership of enterprise technology environment by maintaining asset inventory, conducting preventative maintenance, and ensuring accuracy of documentation. Apply standard principles, concepts, and techniques toward the identification and resolution of user and hardware problems. Strive for continual improvement and growth by actively participating in company and IT-specific training. Suggest and support implementation of new ideas for improving user support and the guest experience. 

Job Requirements: 

-Positive, enthusiastic, and friendly. 
-Solution-oriented with desire to learn new skills.
-In-depth knowledge of the support needs within an enterprise environment, with a focus on network systems. 
-Able to facilitate communication across multiple stakeholders. Ability to lead cross-functional teams, manage deadlines, and track against project milestones. 
-Ability to sit and stand for long periods of time. 
-Some physical lifting required with assistance if needed. 
-Able to work a schedule that includes weekends and holidays during in-season months. 
-High School Diploma or equivalent. 
-Some college and certifications preferred. 
-Valid US driver’s license.
 

The expected Total Compensation for this role is $52,800 - $73, # Individual compensation decisions are based on a variety of factors.
 

Job Benefits

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-Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
-MORE employee discounts on lodging, food, gear, and mountain shuttles
-401(k) Retirement Plan
-Employee Assistance Program
-Excellent training and professional development
Full Time roles are eligible for the above, plus:

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-Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
-Free ski passes for dependents
-Critical Illness and Accident plans
 

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  504493
Reference Date: 08/13/2024 
Job Code Function: IT Support 
 
Job Type: ((JobType)) 

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