General Manager
4 weeks ago
As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
âManages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
âDirects and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
âAdheres to and monitors employee compliance of the drive-in employee policies and practices
âPerforms restaurant opening and/or closing duties
âPrepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
âMonitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
âCompletes and maintains all drive-in restaurant employment related records and payroll records
âReinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
âImmediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
âInterview and hire restaurant crew and management team members to achieve proper staffing levels
âPrepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
âDevelop and implement a marketing plan
Additional General Manager Requirements:
âHigh school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
âMinimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
âRequired to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays
âKnowledge of recruiting, interviewing and selection practices
âKnowledge of federal and state labor laws as well as local health and sanitation laws and regulations
âLeadership and supervisory practices and skills; effective verbal and written communication skills
âBasic accounting and computer skills
âAbility to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
âProblem solving, decision-making and conflict-resolution skills
âWillingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture It’s downright sensational
All that’s missing is you, so APPLY TODAY
SONIC and its independent franchise owners are Equal Opportunity Employers.
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