QuickSTAT Customer Relationship Manager
2 months ago
- You develop and maintain relationships with key clients.
- Aid, assist and oversee key customers in all phases of job preparation and management.
- Run daily activity reports and maintain overall awareness of live shipments
- Complete and send client reports/ Key Performance indicators / Quarterly Business Reviews and Investigation reports in accordance with specific client requirements
- Provide shipment specific updates where required
- Escalate all client issues to the QuickSTAT management team and applicable business development account manager
- You provide out of hours client & Customer Service support as required
- Must be able to view computer monitors both at close range and distance
- Report to the Air Logistics Healthcare Operations Director
- Schedule: Standard shift between the hours of 7am-7pm (please note that this is a 24/7/365 facility and flexibility to work any shift is required.
- Bachelor's degree or equivalent experience required
- 2+ years of experience managing customer relations and/or accounts
- 2+ years of experience working in an office environment
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Hillsborough, United States Kuehne Nagel Full timeWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Healthcare Operational Care Specialist to join our Air Logistics team. Your Role As the Operational Care Specialist is responsible for managing the coordination of customer shipments...
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