Platform Engineer

3 weeks ago

Jackson, United States Consumers Energy Full time
We are looking for: Platform Engineer (RF Field Engineer)

This position is for an RF Field Engineer on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment, and other related technologies.  This position will be the primary responsible party for on-site support within a region of the company's service area, requiring work at various company locations and may require after-hours response.

Provides 2nd and 3rd Level technical support services to staff and customers on software systems and hardware products and maintaining associated documentation for both Field and Corporate Workers. Provides end user computing hardware Life Cycle management to meet business needs. Troubleshoots very difficult infrastructure problems which can involve other groups such as server, network, and Information Security. Utilizes automation to removed wasted effort and improver user experience. Responds and follows-up on internal and external customer support problems.

  • Excellent communication skills both written and verbal
  • Ability to recognize, analyze, and solve a variety of problems
  • Ability to analyze, organize, and prioritize work while meeting multiple deadlines
  • Proficient in Microsoft Office applications
  • Familiar with Microsoft SCCM, Microsoft Intune
  • Familiar with Active Directory
  • Familiar with Computer Networking
  • Ability to use basic hand tools and test equipment
  • Familiar with RF, microwave, cellular, and satellite technologies
  • Ability to drive to various locations throughout a service area

We encourage you to apply if you have:

  • Associate's Degree in technical, electrical, engineering, computer information systems, or related field with two (2) or more years of applicable experience
  • [OR] High School Diploma with six (6) or more years of applicable experience
     
  • Experience in PC hardware and Software troubleshooting and diagnostics; automation, scripting, asset management, networking, active directory, SCCM
  • Radio and wireless technology troubleshooting and diagnostics; installation, asset management, networking

Preferred skills:

  • CompTIA A+ Certification
  • Information Technology Infrastructure Library

In this role, you will:

  • Performs installation, configuration, advanced diagnostics, analysis, repairs, or replacement hardware for end user radios, base stations, cellular modems, bi-directional amplifiers, satellite comm. equipment, and related components. Ensures equipment is properly maintained and tested.
  • Performs on-site RF and cellular coverage studies.
  • Creates and maintains technical documentation including drawings, inventories, and instructional documents.
  • Evaluates customers' wireless and communications needs and recommends solutions.
  • Provides highly technical (2nd Level) hardware and software break-fix support to end users for tickets escalated from the Service Desk, Information Security, or other support groups. Provides timely responses to client and management requests. Gives status updates on such requests on a regular basis.
  • Assists end-users and IT specialists with 2nd and 3rd level technical support; Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I and Tier II support.
  • Works with other groups to resolve technical problems that Tier I and Tier II are unable to resolve.
  • Performs advanced diagnostics, analysis, repairs, or replacement hardware for PC's, and laptops when Tier I/II are unable to restore functionality. Ensures equipment is properly maintained and patched. Follows set policies and procedures when assisting clients to ensure proper handling of requests.
  • Monitors the Client Support ticket queue to ensure that tickets are addressed in a timely manner.
  • Configures pcs, phones, and tablets for network access. Provides coaching and feedback to entry level technicians.
  • Completes Life Cycle management for all end user computing devices. Assist with IT Asset Management responsibilities, which include updating and modifying asset records.
  • Meeting and audio-visual support including VIP and Board of Directors support with afterhours coverage as needed.
  • Other non-essential duties as assigned or may be necessary.

Read the full posting.

  • Platform Engineer

    1 week ago

    Jackson, United States Avance Consulting Full time

    Job DescriptionJob DescriptionJob Description: Platform Engineer (Databricks - Azure)OverviewWe are seeking a talented and motivated Platform Engineer to join our team. As a Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our data platform using Databricks on the Microsoft Azure cloud. You’ll collaborate with...

  • Platform Engineer

    2 weeks ago

    Jackson, United States Avance Consulting Full time

    Job DescriptionJob DescriptionJob Description: Platform Engineer (Databricks - Azure)OverviewWe are seeking a talented and motivated Platform Engineer to join our team. As a Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our data platform using Databricks on the Microsoft Azure cloud. You’ll collaborate with...

  • Platform Engineer

    2 weeks ago

    Jackson, United States smart techlink Full time

    Job DescriptionJob DescriptionHi,Hope you are doing well.Please review the job description and if you are interested. Please do share your updated resumeJob Role : Platform Engineer (Databricks - Azure)Location : Jackson Michigan(Onsite)OverviewWe are seeking a talented and motivated Platform Engineer to join our team. As a Platform Engineer, you will play a...

  • Platform Engineer

    1 week ago

    Jackson, United States smart techlink Full time

    Job DescriptionJob DescriptionHi,Hope you are doing well.Please review the job description and if you are interested. Please do share your updated resumeJob Role : Platform Engineer (Databricks - Azure)Location : Jackson Michigan(Onsite)OverviewWe are seeking a talented and motivated Platform Engineer to join our team. As a Platform Engineer, you will play a...

  • Platform Engineer

    4 weeks ago

    Jackson, Mississippi, United States Consumers Energy Full time

    We are looking for: Platform Engineer (RF Field Engineer)This position is for an RF Field Engineer on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment,...

  • Platform Engineer

    2 weeks ago

    Jackson, Mississippi, United States Consumers Energy Full time

    We are looking for: Platform Engineer (RF Field Engineer)This position is for an RF Field Engineer on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment,...

  • Staff Engineer

    3 weeks ago

    Jackson, United States Datadog Full time

    Datadog is seeking an experienced Staff Engineer to join our App Platform team. The team is responsible for foundational services that support the App Builder and Workflow Automation products. Today, those services power a catalog of 500+ out-of-the-box actions used to manage queues, jobs or deployments, list or page on-call engineers, scale up container...

  • Sr Platform Engineer

    3 weeks ago

    Jackson, United States Consumers Energy Full time

    Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities.  Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties.  We embrace a cleaner and leaner utility vision focused...

  • Platform Engineer

    1 week ago

    Jackson, United States Consumers Energy Full time

    We are looking for: Platform Engineer (RF Field Engineer) This position is for an RF Field Engineer on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications...

  • DevOps Engineer

    5 days ago

    Jackson, United States Collabera Full time

    Description Home Search Jobs Job Description DevOps Engineer Contract: Jackson, Michigan, US Salary: $70.00 Per Hour Job Code: 349951 End Date: 2024-06-27 Days Left: 18 days, 3 hours left Apply Position Details: Client Energy and Utility Job Title Dev Ops Engineer Duration 6 Months (Possible Extension or Conversion) Location Remote Job Description: We...

  • DevOps Engineer

    2 weeks ago

    Jackson, United States Collabera Full time

    Description Home Search Jobs Job Description DevOps Engineer Contract: Jackson, Michigan, US Salary: $70.00 Per Hour Job Code: 349951 End Date: 2024-06-27 Days Left: 27 days, 3 hours left Apply Position Details: Client Energy and Utility Job Title Dev Ops Engineer Duration 6 Months (Possible Extension or Conversion) Location Remote Job Description: We...

  • DevOps Engineer

    1 week ago

    Jackson, United States Collabera Full time

    Description Home Search Jobs Job Description DevOps Engineer Contract: Jackson, Michigan, US Salary: $70.00 Per Hour Job Code: 349951 End Date: 2024-06-27 Days Left: 27 days, 3 hours left Apply Position Details: Client Energy and Utility Job Title Dev Ops Engineer Duration 6 Months (Possible Extension or Conversion) Location Remote Job Description: We...

  • DevOps Engineer/ Lead

    3 weeks ago

    Jackson, United States Tech Tammina LLC Full time

    Job DescriptionJob DescriptionJob Title: DevOps Engineer III Location: Jackson, MI Duration: Long term Rate: Market Role Overview:We are looking for a talented and motivated DevOps Platform Engineer to join our team. In this role, you will be crucial in designing, implementing, and maintaining our data platform using Databricks on the Microsoft Azure cloud....

  • Senior Embedded Security Engineer

    3 weeks ago

    Jackson, United States CIeNET International Full time

    We at CIeNET are looking for experienced developers to add to our software platform team for our in-vehicle infotainment software system. We are building an Infotainment platform software team which is tasked with two critical roles: co-developing, along with the supplier, the software that will run the next generation infotainment system and developing the...

  • Dev Ops Engineer III

    3 weeks ago

    Jackson, United States Tech Providers Inc. Full time

    Position: Dev Ops Engineer III / Platform EngineerContract 6+ Month with a high possibility of extensionLocation: 100% Remote Description:As a Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our data platform using Databricks on the Microsoft Azure cloudYou’ll collaborate with cross-functional teams to ensure...

  • Data Engineer

    4 weeks ago

    Jackson, United States Ndimensions IT Full time

    Job DescriptionJob DescriptionDuration : 6 MonthsLocation : Mostly Remote ( Some Travel when required)We are seeking a skilled Data Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining data pipelines in Alteryx Analytics Platform to extract, transform, and load data from our OLTP (PostgreSQL)...

  • Data Engineer

    1 week ago

    Jackson, United States Ndimensions IT Full time

    Job DescriptionJob DescriptionDuration : 6 MonthsLocation : Mostly Remote ( Some Travel when required)We are seeking a skilled Data Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining data pipelines in Alteryx Analytics Platform to extract, transform, and load data from our OLTP (PostgreSQL)...

  • SVP of Engineering

    4 weeks ago

    Jackson, United States Influential Network, Inc. Full time

    Team & Position Summary Influential’s team is defining the future of the creator economy by building the foundation on how influencers, brands and their audience interact and transact. Our team is seeking creative thinkers with experience solving difficult problems to help us develop solutions that will continue to support Influential’s leadership...

  • Lead Engineer

    1 month ago

    Jackson, United States Kargo Full time

    Design core, backend or frontend software components Analyze and improve efficiency, scalability, and stability of various system resources Own, manage and improve our release process Identify and resolve performance and scalability issues Handle the hardest problems or bugs in the platform Implement the right architecture and follow best coding...

  • Software Engineer, Security Engineering

    4 weeks ago

    Jackson, United States Block USA Full time

    Software Engineer, Security Engineering & Operations Block Block is Square, Cash App, Spiral, TIDAL, TBD, and our foundational teams. View company page Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security,...