Front Desk

1 month ago


Richmond, United States Courtyard Richmond West Full time
Additional Information Pay: $14.56/hour, Front Desk and Bistro, Full-Time, Open availability needed.
Job Number 24054499
Job Category Rooms & Guest Services Operations
Location Courtyard Richmond West, 6400 West Broad Street, Richmond, Virginia, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     No related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you. 

Source: Hospitality Online


  • Front Desk Agent

    1 month ago


    Richmond, United States The Jefferson Hotel Richmond Full time

    Job DescriptionJob DescriptionMUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 7am-11pm. This is a full-time position requiring open availability. We are looking for a reliable Front Desk Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive...


  • Richmond, United States Gold's Gym International, Inc. Full time

    Evening Front Desk Associate The Evening Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as p Front Desk Associate, Associate, Front Desk, Restaurant, Hotel

  • Front Desk Manager

    4 weeks ago


    Richmond Hill, United States CFFNY Full time

    Job DescriptionJob DescriptionThe Front Desk Manager will not only be our best Front Desk Representative, but will lead our Front Desk team to ensure successful completion of all tasks. Equally important is the emphasis that these tasks are to be performed in a manner that delivers an amazing experience for our members and guests.Can you help create and...


  • Richmond, United States Gold's Gym International, Inc. Full time

    Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym Personally checks each member into the gym using the proper check-in procedures Front Desk Associate, Front Desk, Associate, Restaurant, Hotel, Fitness

  • Front Desk Manager

    3 weeks ago


    Richmond, United States White Lodging Full time

    **Front Desk Manager** **Job Description** Summary: Assists the Front Office Manager or Operations Manager in administering front office functions and supervising staff on a daily basis. Directs and works with associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the...


  • Richmond, United States RICHMOND ADAPTIVE DENTAL CARE PLLC Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The...

  • Front Desk Manager

    1 month ago


    Richmond, United States Inayatiyya Full time

    The **Inayatiyya**, a global organization representing the teachings of the Sufi mystic and musician, Hazrat Inayat Khan (1882-1927), seeks a part-time **Front Desk Manager** for its headquarters, called the Astana, in Richmond, Virginia. The **Front Desk Manager** oversees front desk operations including welcoming guests, hospitality, event registration,...


  • Richmond, United States Gold's Gym Richmond-Westend, Arb, Midlo, Gayton Full time

    Job DescriptionJob DescriptionBenefits:Vision insurance Overnight Front Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This position is...


  • Richmond, United States Gold's Gym Richmond-Westend, Arb, Midlo, Gayton Full time

    Early morning Front Desk Associate The Front Desk Associate will greet and direct members, and guests as they enter the gym. This position will open the facility and provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.  The hours are for weekdays are 3:30am to 9am. This...


  • Richmond, United States Gold's Gym Richmond-Westend, Arb, Midlo, Gayton Full time

    Job DescriptionJob DescriptionEarly morning Front Desk AssociateThe Front Desk Associate will greet and direct members, and guests as they enter the gym. This position will open the facility and provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. The hours are for weekdays...

  • Front Desk

    1 month ago


    Richmond, Virginia, United States Courtyard Richmond West Full time

    Additional Information Pay: $14.56/hour, Front Desk and Bistro, Full-Time, Open availability needed.Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Richmond West, 6400 West Broad Street, Richmond, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur...

  • Front Desk Agent

    2 weeks ago


    Richmond, United States White Lodging Full time

    Summary:At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your best self...


  • Richmond, United States Gold's Gym International, Inc. Full time

    Early morning Front Desk Associate The Front Desk Associate will greet and direct members, and guests as they enter the gym. This position will open the facility and provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. The hours are for weekdays are 3:30am to 9am. This...


  • Richmond, United States Gold's Gym Richmond-Westend, Arb, Midlo, Gayton Full time

    Job DescriptionJob DescriptionPosition OverviewThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative...


  • Richmond, United States The Risher Companies Full time

    Job DescriptionJob DescriptionSalary: Front Desk Staff Member/TrainerPart-time, Flexible Hours (Including Weekends)Summary:We are seeking a dynamic individual to join our team at Harvest Green Fitness Center in the dual role of Front Desk Staff Member and Personal Trainer. This position requires flexibility in scheduling, including weekends, and the...


  • Richmond, United States The Westin Richmond Full time

    The Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent.Be the "face" of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing, professional, have a positive...


  • Richmond, United States The Westin Richmond Full time

    The Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent. Be the "face" of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing, professional, have a...


  • Richmond, United States The Westin Richmond Full time

    Job DescriptionJob DescriptionThe Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent.Be the "face" of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing,...


  • Richmond, United States The Westin Richmond Full time

    The Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent. Be the "face" of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing, professional, have a...


  • Richmond, United States The Westin Richmond Full time

    Job DescriptionJob DescriptionThe Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent.Be the "face" of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing,...