Server - Food (Blue Square Café)

4 weeks ago

Rock Island, United States Bally’s Quad Cities Casino & Hotel Full time
DescriptionAbout Bally's

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.Job Summary

To ensure excellent guest service in a timely manner, consistent quality products, and a fun dining experience. Responsible for taking guests food & drink orders, clearing tables and resetting tables. Keeping wait stations clean and organized and any other duties as needed or assigned. This position's starting wage is $8.40, plus tips.Essential Functions

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Responsibilities include taking orders from guests in a timely manner and correctly according to order given. Using the guests name when possible.
  • Keeping work areas clean and organized.
  • Use daily maintenance of all bar equipment.
  • Pre-bussing tables and taking dirty dishes to the dish station.
  • Responsibilities may include receiving funds (cash for beverage charges).
  • Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
  • Knowledge of all promotions and events.
  • All other duties as assigned. Qualifications
    • High School graduate or equivalent
    • Excellent customer service skills
    • Must be able to successfully complete TIPS trained and receive a Basset Card
    • Ability to professionally handle situations that may arise due to intoxicated guests
    • Excellent written and verbal communication skills
    • Read, write, speak, and understand English
    • Able to work flexible shifts Physical Requirements
      • Physically mobile with reasonable accommodations
      • Respond to visual and aural cues
      • Operate in mentally and physically stressful situations Environmental Working Conditions

        The work environment contains bright lights, loud noise, and stressful situations.What’s In It For You

        • Competitive wages with annual performance reviews
        • Comprehensive health coverage plan that includes medical, dental, and vision
        • 401(K)/ Company Match
        • Employee Stock Purchase Plan
        • Access Perks and Childcare discounts

          The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

          ***Pass a company background investigation***

          ***Must be 21 years of age***

          #LI-BS1

          Source: Hospitality Online

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