MSP Tier Two Engineer
Found in: beBee S US - 1 week ago
Key Responsibilities:
- Design, configure, and deploy enterprise-level network infrastructure solutions, including routers, switches, firewalls, and VPNs, to meet the specific requirements of our clients.
- Implement and maintain network security measures, such as access controls, intrusion detection/prevention systems, and encryption protocols, to safeguard against cyber threats and unauthorized access.
- Perform regular network performance monitoring and optimization to identify and address bottlenecks, latency issues, and other performance-related concerns.
- Collaborate with internal teams and clients to troubleshoot complex network issues, diagnose root causes, and implement effective solutions in a timely manner.
- Conduct network assessments and audits to ensure compliance with industry standards, regulatory requirements, and best practices for network security and data privacy.
- Provide technical guidance and support to junior network administrators and help desk staff, empowering them to resolve network-related issues and enhance their skills.
- Maintain accurate documentation of network configurations, topology diagrams, and change management procedures to facilitate troubleshooting and knowledge transfer.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 3-5 years of experience in network administration roles, with a proven track record of designing and managing complex network environments.
- Solid understanding of networking protocols and technologies, including TCP/IP, VLANs, routing protocols (e.g., OSPF, BGP), and network security principles.
- Hands-on experience with enterprise networking equipment from leading vendors, such as Cisco, Juniper, Palo Alto Networks, and Fortinet.
- Proficiency in network monitoring and management tools, such as SolarWinds, Cisco Prime, Wireshark, and SNMP-based solutions.
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve network issues in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
Benefits:
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package, including health insurance, dental coverage, and retirement savings plan.
- Opportunities for professional development and certifications to enhance technical skills and career advancement.
- Flexible work schedule and remote work options available.
- Dynamic and collaborative work environment with opportunities for growth and recognition.
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