![Hilton](https://media.trabajo.org/img/noimg.jpg)
Senior Analyst, GRO Support
3 weeks ago
***This role is based at one of our corporate offices in Memphis, TN, or Dallas, TX***
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions As a Senior GRO Support Analyst, you will bring your leadership, problem-solving, and technical skills to a hospitality company with an award-winning culture. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects which enhance these capabilities.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties.
- Represent the team in cross-functional projects driving new and enhancing existing solutions to better support the capability once in steady-state.
- Lead efforts to directly and indirectly improve team delivery of exceptional customer experience.
How you will collaborate with others:
- Liaise with project teams and other support teams to ensure communication, escalation paths, and appropriate knowledge are in place.
- Assess the support process, proactively seek opportunities for improvement, and actively contribute to the implementation of efficiencies. Additionally, ensure that all risks are escalated promptly to important partners.
- Maintain a knowledge of Hilton's Revenue Management business processes and systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub.
What projects you will take ownership of:
- Queue Productivity – Our customers remain at the core of all actions. The Sr. Analyst team monitors common questions and themes to operate more efficiently. This includes determining gaps in current processes, creating new procedures, escalating high-risk issues, and coaching Analyst team members operationally.
- Revenue Management, Pricing & Inventory Capabilities - As capabilities are added and enhanced, the Sr. Analyst is the team's eyes and ears. They anticipate user questions, develops the steady state support plan, updates and educates the wider team.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Two (2) years of work experience in hotel operations/travel industry or revenue management systems/technical support role
- You are experienced in Excel (can maintain complex spreadsheets), Word, PowerPoint
- Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office
It would be useful if you have:
- BA/BS Bachelor's Degree
- Two (2) years of GRO system experience
- Two (2) years of work experience in one or more of the following areas: the travel industry, distribution systems, managing multiple projects, or technical/support development roles
- Two (2) years of experience managing multiple projects, goals, and deadlines
- Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TopDesk
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
-
Senior Analyst, GRO Support
3 weeks ago
Memphis, United States Hilton Full time***This role is based at one of our corporate offices in Memphis, TN, or Dallas, TX*** This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Senior GRO Support Analyst, you will bring your leadership, problem-solving, and technical skills to a...
-
Senior Analyst, GRO Support
2 weeks ago
Memphis, United States Hilton Full time***This role is based at one of our corporate offices in Memphis, TN, or Dallas, TX*** This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Senior GRO Support Analyst, you will bring your leadership, problem-solving, and technical skills to a...
-
Senior Financial Analyst
1 month ago
Memphis, United States Buckman Full timeDescrio Job Success Profile Senior Financial Analyst Location: Memphis, Tennessee Language: Fluent in English Travel: 10% Seniority level: Associate Employment type: Full-Time Job mission The Sr. Financial Analyst is responsible for supporting management with data, information and analysis. This position addresses Sales and Operations support regarding...
-
Senior Financial Analyst
1 month ago
Memphis, United States Buckman Full timeDescrição Job Success Profile Senior Financial Analyst Localion: Memphis, Tennessee Language: Fluent in English Travel: 10% Seniority level: Associate Employment type: Full-Time Job mission The Sr. Financial Analyst is responsible for supporting management with data, information and analysis. This position addresses Sales and Operations support...
-
Senior Analyst, FastPay
3 weeks ago
Memphis, United States Hilton Singer Island OceanfrontPalm Beaches Resort Full timeSenior Analyst, FastPay ***This role is based at our corporate office in Memphis, TN*** This is your chance to be part of a Global Distribution Team that is an important part of Hilton's Commercial Services organization around the world. As a Senior Analyst, Fast Pay, you will be the direct contact for meeting planner company accounts to ensure the timely...
-
Senior Transportation Analyst
1 month ago
Memphis, United States Williams - Sonoma, Inc. (Supply Chain) Full timeJob DescriptionJob DescriptionThe Senior Transportation Analyst position is responsible for analyzing and interpreting complex business data, providing valuable insights, and contributing to strategic decision-making processes. As a Senior Transportation Analyst, you will collaborate with various stakeholders to understand business needs, identify...
-
Senior Transportation Analyst
4 weeks ago
Memphis, United States Williams - Sonoma, Inc. (Supply Chain) Full timeJob DescriptionJob DescriptionThe Senior Transportation Analyst position is responsible for analyzing and interpreting complex business data, providing valuable insights, and contributing to strategic decision-making processes. As a Senior Transportation Analyst, you will collaborate with various stakeholders to understand business needs, identify...
-
Senior Care Specialist
21 hours ago
Memphis, Tennessee, United States Senior Solutions - Caregiver Full timeJob SummaryWe are seeking a compassionate and dedicated Caregiver to join our team at Senior Solutions. As a Caregiver, you will provide specialized care to seniors in their homes, assisting with activities of daily living, engaging in companionship and cognitive stimulation, and providing medication reminders and condition monitoring.Key...
-
Senior Financial Analyst
1 month ago
Memphis, United States Insight Global Full timeMinimum Requirements:- Advanced proficiency in Excel- Manufacturing background- 2 years of SAP experienceNice to Have Skills and Experience- SAP BPC- MBA- OracleKey Areas of Responsibility:The Senior Financial Analyst helps the Business and support functions with timely and accurate analysis. The position supports Sales and Operations with financial...
-
Memphis, Tennessee, United States St. Jude Children's Research Hospital Full timePosition Overview: The Pharmacometric Analyst engages in sophisticated pharmacometric modeling and statistical evaluations to bolster laboratory and clinical research initiatives. This role encompasses independent execution of project-related tasks, leveraging both conventional and innovative data analysis methodologies. The analyst will also contribute to...
-
Senior Pricing Analyst
3 weeks ago
Memphis, United States AutoZone Full timeSUMMARY The Senior Pricing Analyst is an internal consultant for the merchandising department. This individual will be responsible for supporting pricing integrity (price accuracy) and implementation across the entire pricing lifecycle including initial pricing, everyday pricing, price tests and markdown/clearance pricing. This role is directly responsible...
-
Senior Financial Analyst
3 weeks ago
Memphis, United States Insight Global Full timeThe Senior Financial Analyst helps the Business and support functions with timely and accurate analysis. The position supports Sales and Operations with financial activities, such as variance analysis for Management Reporting and budget and forecast activities. Also, the role will need to provide detailed cash flow analysis on possible capital investments...
-
Tax Provision Senior Analyst
3 days ago
Memphis, Tennessee, United States Jobot Full timeSenior Income Tax AnalystJobot, a prominent player in the manufacturing sector, is seeking a Senior Income Tax Analyst to join our dynamic team. This position presents a competitive compensation structure, including a base salary complemented by performance bonuses. Our organization specializes in producing high-quality wood products, including southern...
-
Senior Tax Accounting Analyst
4 days ago
Memphis, Tennessee, United States Jobot Full timeSenior Income Tax AnalystJobot, a prominent player in the manufacturing sector, is seeking a Senior Income Tax Analyst to join our dynamic team. This position presents a competitive compensation structure that includes a base salary complemented by performance bonuses. Our organization is recognized for its diverse portfolio in wood products, specializing in...
-
Senior Transportation Network Analyst
1 month ago
Memphis, Tennessee, United States Williams- Sonoma, Inc. (Supply Chain) Full timeThe Senior Transportation Analyst position is responsible for analyzing and interpreting complex business data, providing valuable insights, and contributing to strategic decision-making processes. As a Senior Transportation Analyst, you will collaborate with various stakeholders to understand business needs, identify opportunities for improvement, and drive...
-
Senior IT Systems Analyst
1 week ago
Memphis, Tennessee, United States TAJ Technologies Inc Full timePOSITION SUMMARY:The Senior IT Systems Analyst Specialist plays a critical role in managing and analyzing system requirements for large-scale projects. This position is essential for the successful implementation of new client projects and strategic initiatives.EDUCATION & EXPERIENCE:Bachelor's degree in a computer science-related field is required.A minimum...
-
Senior System Analyst
1 day ago
Memphis, United States Cognizant Full timeSENIOR SYSTEM ANALYST (ONSITE) – Memphis TN Cognizant is a leading multinational corporation that provides IT services, including digital, technology, consulting and operational services. If you’re like us, you’ve got big ideas. At Cognizant, we’re exploring new ideas every day. We help industry leading companies reinvent their business models and...
-
Vacancy - Support Analyst
7 days ago
Memphis, United States Shelby County Public Schools Full timeMphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders with a fierce commitment to actualizing a bold vision that yields ambitious outcom Support Analyst, Support, Analyst, Technical Support, Computer Tech, Technology
-
Senior Transportation Network Analyst
2 months ago
Memphis, Tennessee, United States Williams Sonoma Full timeAbout Williams - Sonoma - Memphis, TN Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.Our Distribution Centers serve as vital...
-
Senior System Analyst
19 hours ago
Memphis, United States Cognizant Full timeSENIOR SYSTEM ANALYST (ONSITE) – Memphis TN Cognizant is a leading multinational corporation that provides IT services, including digital, technology, consulting and operational services. If you’re like us, you’ve got big ideas. At Cognizant, we’re exploring new ideas every day. We help industry leading companies reinvent their business models and...