Registered Nurse Triage
3 months ago
HealthPartners North Suburban Family Physicians has an exciting opportunity for a casual Triage Registered Nurse (RN) to join our team
This casual position will work at our Lino Lakes, Roseville and Hugo clinics and the schedule will vary depending on clinic needs and could include days Monday - Friday with the hours generally 8am - 4:30pm or 8:30am - 5pm. No weekends.
We are specifically seeking RN's who have current phone triage experience and EPIC experience.
This Registered Nurse position provides triage support for North Suburban Family Physicians clinics. Nurses are expected and supported to work at the top of their license by using protocols embedded in the electronic medical record and a variety of resources including Standing Orders and protocols. This position also includes occasionally working with patients that have questions or needs once on-site. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Employees will be held accountable to work as a team to be an effective multidisciplinary group by effectively providing high quality service to both internal and external customers. In addition, this role provides comprehensive assessments to establish and evaluate a plan of care and address changes in a patient's condition, delegates nursing tasks when appropriate and provides supervision and monitoring of function or activity, creates and implements dynamic teaching plans based upon identified patient need and acts as a resource for other staff.
This position requires the following:
- Graduate of an accredited school of nursing
- Current RN licensure in Minnesota
- Current RN licensure in Wisconsin (within two months of hire)
- Current CPR certification for health professionals through the American Heart Association or Red Cross required upon hire and maintained through employment. On-line CPR certification is not acceptable.
- Strongly demonstrated written and oral communication skills
- One year full time employment as an RN and current triage or care management experience.
Nursing Process accountabilities include:
* Nursing assessment is accomplished through interviewing, observation, and/or nursing procedures.
* Problem identification defines the impact of health problems affecting individuals and families. Registered nurses distinguish between normal and abnormal findings in order to identify patient capabilities and limitations.
* Planning is the process of making decisions and setting goals which are mutually acceptable to the nurse and all pertinent others.
* Implementation is the process of providing comprehensive nursing care.
* Evaluation includes assessment and reassessment of the patient's progress toward goal achievement.
Nursing care accountabilities include:
* Demonstrates clinical competence in using the nursing process to provide care to patients and their families.
* Implements established Nursing Policies and Procedures and Standing Orders.
* Provides emotional, intellectual and psychological support to patients and their families.
* Documents accurately and completely and keeps record regarding clinical practice.
* Shares information with other members of the health care team.
* Makes appropriate patient referrals.
* Uses interdisciplinary resources to enhance own clinical decision making.
* Provides continuity among home, office, inpatient setting and community.
* Uses appropriate systems, automated or manual, to obtain patient information or schedule appointments.
Care Coordination accountabilities include:
* Uses health coaching techniques to elicit patient goals and priorities to develop individualized patient action plans.
* Uses population management tools such as registries to identify high risk patients and track, monitor and follow-up with their care.
* Engages, assesses readiness to learn and educates patients and families to implement strategies to reach a desired goal or care intervention.
* Identifies and secures patient services needed for patient care.
* Informs and supports patients and families to assist them in making informed decisions and navigate the healthcare system.
Education accountabilities include:
* Works in partnership with patient/family to identify patient and family needs and develop a plan for education and/or make appropriate nursing referrals.
* Teaches techniques or knowledge necessary for prevention, self-care management or rehabilitation.
* Engages in ongoing evaluation of the effectiveness of teaching in terms of understanding and application.
Additional responsibilities include:
* Participates in patient care conferences, in-services and educational programs.
* Keeps current on best practices related to nursing and patient care
* Serves as a role model in the enhancements of nursing practice and professional conduct.
* Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the care unit and other support services.
* Provides support to professional and technical staff.
* Formulates and attains personal and professional goals which promote individual growth, and support the organization vision, mission and values.
* Demonstrates ability to assess and problem solve.
* Serves as a catalyst for improving standards of practice.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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