IT Network Specialist
Found in: beBee S US - 2 weeks ago
You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.
Duties
The purpose of the position is to provide Information technology Helpdesk support for CSC and its Exchanges. The role of Help Desk Support is to provide the first line of support to end users on a variety of issues. The incumbent provides systems administration support on workstations and servers. The incumbent is responsible for installing and testing the system security configuration and monitoring, operating, troubleshooting, and maintaining workstation and server hardware and software.
Provides excellent customer service and demonstrates strong interpersonal communications aligned to receiving helpdesk support calls and responding to verbal and written queries for IT assistance from users via ticket system, telephone, email, and walk-up.
Uses strong problem-solving skills and superior communication skills (email, phone, and in-person) both verbal and written.
Performs other related duties as assigned.
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Found in: beBee jobs US - 1 week ago
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