Current jobs related to Room Service Telephone Operator - Longboat Key - Marriott International
-
Room Service Telephone Operator
1 week ago
Longboat Key, United States Marriott Full timeJob Number 24162751 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns....
-
Room Service Telephone Operator
2 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationJob Number24186503Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests,...
-
Room Service Telephone Operator
2 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationJob Number24186503Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests,...
-
Telephone Operator
3 weeks ago
Longboat Key, Florida, United States Marriott Full timeJob SummaryAs a Telephone Operator - Guest Services, you will be responsible for answering and processing all guest calls, requests, and concerns in a timely and professional manner.Key ResponsibilitiesAnswer and process all guest calls, requests, and concernsOperate the telephone switchboard station and manage incoming and outgoing callsProcess guest...
-
Hotel Telephone Operator
4 weeks ago
Longboat Key, Florida, United States Marriott Full timeJob SummaryWe are seeking a skilled Telephone Operator to join our team at The St. Regis Longboat Key Resort. As a key member of our Guest Services team, you will be responsible for answering, recording, and processing all guest calls, requests, and concerns.Key ResponsibilitiesAnswer and record all guest calls, requests, and concerns in a professional and...
-
Telephone Operator
3 months ago
Longboat Key, United States Marriott International, Inc Full timeJob Number 24150224Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....
-
Telephone Operator Full Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeJob Number 24181304Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....
-
Telephone Operator Full Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeJob Number 24181304Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....
-
Telephone Operator Part-Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationPart timeJob Number24181316Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...
-
Telephone Operator Part-Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional Information Part timeJob Number 24181316Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...
-
Telephone Operator Full Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeJob Number 24181304Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....
-
Telephone Operator Part-Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional Information Part timeJob Number 24181316Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...
-
Telephone Operator Part-Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional Information Part timeJob Number 24181316Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...
-
Telephone Operator Part-Time
4 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional Information Part timeJob Number 24181316Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...
-
Customer Service Representative
4 weeks ago
Longboat Key, Florida, United States Marriott Hotels & Resorts Full timeJob SummaryWe are seeking a skilled Room Service Telephone Operator to join our team at Marriott Hotels & Resorts.Key ResponsibilitiesAnswer and process all guest calls, requests, and concerns in a professional and courteous manner.Operate the telephone switchboard station with efficiency and accuracy.Process guest requests for wake-up calls, screening...
-
Telephone Operator Full Time
4 weeks ago
Longboat Key, FL, United States Marriott International, Inc Full timeJob Number 24181304 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...
-
Overnight Attendant-Room Service
1 week ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationJob Number24186502Job CategoryFood and Beverage & CulinaryLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking...
-
Overnight Attendant-Room Service
1 week ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationJob Number24186502Job CategoryFood and Beverage & CulinaryLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking...
-
Overnight Attendant-Room Service
2 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationJob Number24186502Job CategoryFood and Beverage & CulinaryLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking...
-
Overnight Attendant-Room Service
2 weeks ago
Longboat Key, United States Marriott International, Inc Full timeAdditional InformationJob Number24186502Job CategoryFood and Beverage & CulinaryLocationThe St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States, 34228VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking...
Room Service Telephone Operator
2 months ago
Job Category Rooms & Guest Services Operations
Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
