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Retail Fragrances Sales Support Associate

2 months ago

PEMBROKE PINES, United States MACY'S Full time
Job Overview:

The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.

Essential Functions:

Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Explain and demonstrate use of fragrances through actual application or card application Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies Attend product training classes and seminars Ensure proper presentation, organization, storing, and replenishment of stock Participate in pre-selling and sales driving events to maximize sales Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) Ensure work area is free from hazards and work in a safe manner Adhere to Asset Protection and inventory control and compliance procedures Be in compliance with all hygiene standards Follows shortage programs and procedures Dependable attendance and punctuality Qualifications and Competencies:

High School Diploma or equivalent required 1-2 years related experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays